Pls find the follwing mail which i have sent several time that i have not used your card then why are you sending me mail for payment i m mently torcherd by bank mail every time whenever i open my mail i have got scared again icici send me mail for payment which i never used if you can i have nevr used icici bank card my after all due what i supposed to pay i paid.
Pls read the following mail you can understan my probelm with icici bank due to this tention i always loose my control from my mind
& On Tue, 12/9/08, najaf TABU wrote:
From: najaf TABU
Subject: Re: 'ICICICARE=032-042-671' Credit card
To: "Customer Care"
Cc: [email protected]
Date: Tuesday, December 9, 5:38 PM
To
another mail
To: "Infinity Account Manager" Cc: "[email protected]" Kindly go through the following mail which is sent on 2nd '09 . again icici bank asking me for payment.kindly revert to me asap... Dear Mr. B DURE NAJAF
Payment on your ICICI Bank Credit Card account no 4477 XXXX XXXX 6009 is due on 06/01. You may choose to pay the total bill amount of Rs. 2457.28 or the minimum amount of Rs. 450. Please ignore this message in case your payment is already made.
Regards,
ICICI Bank Credit Cards Team.
& On Wed, 12/31/08, Infinity Account Manager wrote:
From: Infinity Account Manager
Subject: RE:'ICICICARE=032-042-671' Credit card
To: "[email protected]"
Date: Wednesday, December 31, 6:30 PM
Dear Mr. Najaf, Wish you a very Happy and prosperous New Year!
At the outset, we are extremely sorry for the delay in responding to your e-mail. We request your co-operation.
We inform that your credit card account was zeroised by reversing all the charges and there is no outstanding pending in your credit card account.
Looking forward to your co-operation in helping us serve you better.
Sincerely, Preeti smitaCustomer Service ManagerICICI Bank Limited CONFIDENTIALITY INFORMATION AND DISCLAIMER: This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank. &--Original Message&--
From: najaf TABU ([email protected])
Date: Wednesday, December 17 09:32 PM
To: Customer Care ([email protected])
Cc: [email protected] ([email protected])
Subject: RE: Credit card i dont need to pay icici bank any coin also i paid what ever i used and we dont have any information like that when we paid your all amount the how can it posible you will genrate new bill with charge also i am not using your card so cant force me to pay any extra charges aftersevral time trying your call center no taking so much our time and we are professional we will see you soon in court also this matter i am taking to midia as well consumer court...
& On Tue, 12/9/08, Customer Care wrote:
From: Customer Care
Subject: RE:'ICICICARE=032-042-671' Credit card
To: "[email protected]"
Date: Tuesday, December 9, 7:51 PM
Dear Mr. Najaf, For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com We sincerely sorry for the inconvenience caused to you. We have attached the statement for your reference We inform you that as per the bank policy Rs. 100.00 has been charged from the June 01 onwards, for the cash payment for the credit card at the branches Late Payment Charges will be levied in the following cases: · When we do not receive payment of minimum amount outstanding before due date · When payment made is less than the minimum amount outstanding · When payment of minimum amount outstanding is credited after due date. When minimum amount outstanding is credited before due date of that statement, late payment charges will cease to apply. As per card holder manual, interest charges are accrued if you make a payment for minimum amount outstanding or a payment less than total amount outstanding or if no payment is made.
If total amount outstanding is paid before due date of a statement, interest charges will cease to apply immediately.
Interest is charged based on the following criteria:
· On the transactions in previous statement from the respective transaction date till the statement date
· On the total amount outstanding from the statement date till the part payment date
· On the remaining amount outstanding balance till the next statement date
· On the fresh purchases done thereafter, till the next statement date.
Rate of interest is 3.4% is applicable for your ICICI Bank Credit Card whenever a part payment is being made and for any cash withdrawal.
We request you to make the payment at the earliest. Sincerely, Sampath KumarCustomer Service OfficerICICI Bank Ltd ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders. Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com CONFIDENTIALITY INFORMATION AND DISCLAIMER: This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank. &--Original Message&--
From: najaf TABU ([email protected])
Date: Tuesday, December 09 06:01 PM
To: [email protected] ([email protected])
Cc: [email protected] ([email protected])
Subject: Fw: Re: Credit card
& On Tue, 12/9/08, najaf TABU wrote:
From: najaf TABU
Subject: Re: 'ICICICARE=032-042-671' Credit card
To: "Customer Care"
Cc: [email protected]
Date: Tuesday, December 9, 5:38 PM
To
The icici bank
Credit cards division
From
B Dure najaf
Door No.427/5 royal enclave
M block, Anna nagar e
Chennai- 600 102.
Sub: Quicker action expected to cancel unwanted charges to continue with the credit card without any hindrance.
Im holding credit card no. 4477465011976017 and im sure I dint use my card since July. also i have paid whatever due you send through bill But somehow im getting statement which insists me to pay. I have mailed earlier regarding the same but still im getting charges on charges which im not liable to pay. If I have made any purchase please do let me know, otherwise it¶s a nuisance which im facing which upsets me and Im wasting my time over this. Henceforth, if im not receiving any correspondence from your side to clarify this issue and instead if im receiving statement with such charges then we¶ll sort out this issue in consumer court. If your not co-operating then im sure we will settle in court.
Regards,
B Dure najaf
& On Sat, 12/6/08, Customer Care wrote:
From: Customer Care
Subject: 'ICICICARE=032-042-671' Credit card
To: "[email protected]"
Date: Saturday, December 6, 2:29 PM
Dear Mr. Najaf, Due to non receipt of the credit card amount your credit card account was permanently deactivated. As on date the total outstanding due on your credit card account is Rs. 1, 972.41 . As your card account has been permanently de activated we will be unable to reverser the financial charges on your credit card. We request you to make the payment to avoid further charges on your credit card account. Sincerely, Sridhar B
Customer Service OfficerICICI Bank Limited ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders. Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com CONFIDENTIALITY INFORMATION AND DISCLAIMER: This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
From: "Customer Care" Add sender to Contacts To: "[email protected]" Dear Mr. Najaf, Due to non receipt of the credit card amount your credit card account was permanently deactivated. As on date the total outstanding due on your credit card account is Rs. 1, 972.41 . As your card account has been permanently de activated we will be unable to reverser the financial charges on your credit card. We request you to make the payment to avoid further charges on your credit card account. Sincerely, Sridhar B
Customer Service OfficerICICI Bank Limited ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders. Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com CONFIDENTIALITY INFORMATION AND DISCLAIMER: This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
To: [email protected] add [email protected] to white list/safe sender list. Otherwise, your mailbox filter or ISP may stop you from receiving your e-mail statement.
Dear Mr. B DURE NAJAF
Payment on your ICICI Bank Credit Card account no 4477 XXXX XXXX 6009 is due on 06/02. You may choose to pay the total bill amount of Rs. 2212.87 or the minimum amount of Rs. 120. Please ignore this message in case your payment is already made.
Regards,
ICICI Bank Credit Cards Team.
&&&&&&&&&&&&&&&&&&&&&&&&&&--
This is a system generated mail. Please do not reply back to this email ID. If you have a query or need any clarification you may:
(1) Log in to your account online and write to us through Accounts Manager,
(2) Visit the 'Email Us' link at www.icicibank.com to send us an e-mail or
(3) Call our 24-hour Customer Care
Discover a new way of paying your Credit Card bills from your bank account anytime anywhere by using ICICI Bank iMobile. GPRS users, SMS iMobile to 56767661. For details, please click here.
&&&&&&&&&&&&&&&&&&&&&&&&&&--
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This email message and its attachments may contain confidential, proprietary or legally privileged information and is intended solely for the use of the individual or entity to whom it is addressed. If you have erroneously received this message, please delete it immediately and notify the sender. If you are not the intended recipient of the email message you should not disseminate, distribute or copy this e-mail. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, incomplete or contain viruses and the ICICI Bank accepts no liability for any damage caused by the limitations of the e-mail transmission.
Bank Victim
Dure Najaf
9381748008
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