Inconsumercomplaints.com » Miscellaneous » Review / complaint: ICICI Bank - Fraud in ICICI Bank | News #287620

ICICI Bank
Fraud in ICICI Bank

I have a Saving A/c in ICICI Bank which has been debited with Amt.of Rs.21616 on dated 26-Mar. against the Credit card no. 4477468601064004 Payment.

This is to my uttermost disappointment that I don't have any ICICI Bank credit card & I don't know who has received the said card and where this was delivered. To inform you I have never applied for any Credit card in any of the Bank.

Surprisingly on 27-Mar I received a Letter from ICICI Bank saying Lien marked on my bank A/c towards unpaid dues of Credit card. Prior to this ICICI bank has never sent me a letter and I have never received any call and any document regarding same at my Address.

Same day when I visited at ICICI C-scheme Branch and there I met with Mr. Jagdish Kulwani. I explain him the matter he checked the card details and A/c details when he show me the card details no detail is matching with me except Name & DOB. I think only match of Name and DOB does not allows ICICI bank to take out money from my A/c and that too without my permission and in spite of this he clearly refuse to help me out in this. I launch a complaint also on phone banking but no satisfactory response is there from them till date.

I feel ICICI Bank is a Private Bank where such kind of mistake is not acceptable. Despite of this when the customer reaches to Bank to express his concern there is no one to listen and give positive response. I was struggling in each and every Dept.for long hours in a day but no one is ready to help me out in this case.

If Such Things happen how anybody can be safe to have an Account with ICICI Bank and can trust that his money is currently safe in the bank.

Please help me in this case as I am in urgent need of money. I am mentally harassed due to this problem and need to beg money from some of my relatives and friends to fulfill my daily needs.

Kindly provide your help in debiting back this amount into my account along with the penalties which revolves around this due to this mental trauma which I am facing currently.

Looking forward your help in this case asap.


Company: ICICI Bank

Country: India

Category: Miscellaneous

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