ICICI Bank
Regarding IRCTC Refund
- 04-09-2008
- 291
Dear Sir and Madam,
I am not being able understand that Why I am not getting refund into my account.
IRCTC have sent the Settlement, even after you are not being able to credit the same.
already 15 days passed, I will report to the same in consumer forum.
This is seriously very bad thing. Just mailing me that we escalated the issue.
You have generated two service request for the same issue.
Even after issue has not been resolved,
SR62007168 and SR61239961.
Kindly let me know the status as early as possible.
Thank You
Vaibhav Saxena
91-97409-78782
vvsaxena@rediffmail.com
vsaxena@manh.com
Manhattan Associates Development Center Pvt Ltd.
No 172 EPIP ZONE Phase II white field
Bangalore 560066
FYI/A,
I have Confirmed with IRCTC again. They have written me the same reply.
Thank You
Vaibhav Saxena
91-97409-78782
vvsaxena@rediffmail.com
vsaxena@manh.com
Manhattan Associates Development Center Pvt Ltd.
No 172 EPIP ZONE Phase II white field
Bangalore 560066
Dear Customer,
Kindly note that we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details.
PNR Number 2345828551 Transaction Id 0037339976
Payment Option ICICIBANK
REFUND AMOUNT STATUS SETTLEMENTID 52194019
513.00 Refunded
Regards,
Amit Ranjan
care@irctc.co.in,
www.irctc.co.in
&-- Original Message &--
From: vaibhav saxena
To: care
Sent: Tuesday, April 01 12:07 PM
Subject: Re: Re: Money Refund Confirmation from IRCTC
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Dear Sir,
I did not receive the refund amount. I went to branch, They Said: Please confirm with IRCTC to
which account they have made Refund of 513 Rs.
PNR Number 2345828551
Date of Booking: 30/01 Amount: 573, Account: 003901581156 (ICICI Bank Pune)
Date Of Cancellation:23/03 Refund Amount:513, Account:004701048042 (ICICI Bank Bangalore)
kindly confirm me about Transaction occurred to which account for refund.
Thank You
Vaibhav Saxena
91-97409-78782
vvsaxena@rediffmail.com
vsaxena@manh.com
Manhattan Associates Development Center Pvt Ltd.
No 172 EPIP ZONE Phase II white field
Bangalore 560066
Dear Customer,
Kindly note that we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details. PNR Number 2345828551 Transaction Id 0037339976
Payment Option ICICIBANK
Sr# REFUND AMOUNT STATUS SETTLEMENTID
1 513.00 Refunded 52194019
Thanks & Regards,
Rajmani Pathak
care@irctc.co.in
www.irctc.co.in
011-23340000
&-- Original Message &--
From: vaibhav saxena
To: care@irctc.co.in
Sent: Sunday, March 30 9:45 PM
Subject: Re: Money Refund Confirmation from IRCTC
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Dear Sir,
I did not receive the refund (against the cancellation of I-ticket PNR number: 2345828551) in my ICICI account. Actually At the time of booking I used my 003901581156-VAIBHAV SAXENE -Pune - Shivajinagar Branch and now I have transferred the same account into (004701048042-VAIBHAV SAXENA-Bangalore - Koramangala).kindly transfer the same amount into in my changed account, Previous account is no more. Please do the needful.
Sorry for inconvenience.
Thank You
Vaibhav Saxena
91-97409-78782
vvsaxena@rediffmail.com
vsaxena@manh.com
Manhattan Associates Development Center Pvt Ltd.
No 172 EPIP ZONE Phase II white field
Bangalore 560066
On Fri, 28 Mar care@irctc.co.in wrote :
>Dear Customer,
>
>Thank you for using IRCTC’s online rail ticket booking services.
>
>An amount of Rs.513/- towards the refund for the cancellation done on
>23-Marfor Ticket vide PNR 2345828551 has been for credited to
>your account. You are requested to please check with your bank regarding the same.
>We regret the delay if any, in crediting back the
>refunds. We solicit your continued patronage to our services,
>
>Warm Regards,
>
>care@irctc
>
>
Dear Mr. Saxena,
Further to our telephonic conversation on March 31, we have registered your complaint for IRCTC refund amount not credited to your account with Service Reference SR61239961.
You will receive the status by April 07.
Sincerely,
Anitha
Customer Service Manager
ICICI Bank Limited
Company: ICICI Bank
Country: India