Sub: Harassment & Fraud by ICICI BANK credit card division
Dear Sir,
I was holding ICICI Bank Credit card no.4477469945918004 which was having a
limit of Rs.25000/- since from year 2006 I have stopped using this card and was paying my
minimum amount due every month my total actual purchase was done worth Rs.14000/- and
the payment I have made by chq & cash is already double what I have actually used when I
calculated the payment made to ICICI BANK, I stopped paying then the collection agency
started following up with me MR.ZAKIR KHAN mob no.9769374101 he was constantly in
touch with me and asked me to pay Rs.9000/- for final settlement also asked me to pay the
same into 3 EMI of Rs.3000/- each for convenience. Therefore I paid as details mentioned below:
Receipt no. 5623407 dtd: 5th June 08 Amount Rs.3000/- cash
Receipt no. 5886946 dtd: 3rd July 08 Amount Rs.3000/- cash
Receipt no.6426854 dtd: 4th Sept 08 Amount Rs.3000/- cash
As I have paid the amount I was awaiting for settlement letter I have all conversation calls
recorded in my cell, then in the month of October 08 some other agency approached me
for the payment an executive from agency was very rude on call as she was using abusive
language when I asked her to speak to MR.ZAKIR KHAN. Then collection agency started
sending the person at my place again &
again and starting harassing my family members giving mental torcher to my parents using bad & abusive language at my residence with my family members due to which my mother blood pressure has gone down twice and taken for emergency treatment.
Yesterday 6th Nov 08 again I received a call from MR.ZAKIR KHAN from ICICI bank
no. 912242146300 giving reason that he was in Chennai for some conference so he didn’t
respond back to me and again asked me to pay the final amount of Rs.3720/- cash at any
ICICI Branch as the bank & agency was harassing me & my family like something so to get
rid off with this kind of pain I paid Rs.3720/- cash at ICICI bank Sakinaka branch and went
to ICICI office at J.B nagar road for collecting settlement letter but surprisingly there no one
knows any ZAKIR KHAN and when I called him on mob no.9769374101 he is not
responding my call so I filled up a customer request form to meet someone from credit card
division and I met MR. JAUKAR at 3pm after meeting him I was so much disappointed when
he told me that I need to pay more Rs.39000/- for settlement, when I asked MR.JAUKAR
that I haven’t used the card since year 2006 he bluntly told me that weather you use it or not
ICICI Bank will keep charging you the interest for an number of years.
Now I am very frustrated, harassed & mentally torched by ICICI Bank that with a credit limit of Rs.25000/- and after paying double what are my actual usage still this bank is demanding more Rs.39000/-.
My humble request to you sir please look into the matter and help me as
ICICI Bank is harassing me & my family members continuously.
Please find attached copies of cash receipt paid & copy of customer request form
Thanking you
Yours Sincerely,
{Rizwan Shaikh}
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