Inconsumercomplaints.com » Miscellaneous » Review / complaint: ICICI Bank Ltd - Delay in reversal of wrong credit | News #291012

ICICI Bank Ltd
Delay in reversal of wrong credit

I wrongly deposited Rs 1625 to credit card number 4477 4745 5151 3008 instead of my credit card number 4477 4745 1515 3008, on 1st December. As I noticed this mistake I contacted the customer care and informed them about this..They said they will transfer this amount to my credit card account after receiving the cash receipt by fax. As such I faxed the cash receipt. At their request I faxed it once again. Besides this I even e mailed the scanned copy. Later I contacted the customer care couple of times. In spite of all these, even after almost a month there is no action from their part. Please help

Thanking you,

Yours faithfully,

Jose N M


Company: ICICI Bank Ltd

Country: India

Category: Miscellaneous

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