ICICI Bank Ltd
Directly Debiting My Saving Accounts for Credit Card Dues without my concern

I would like to withdraw your attention that sum Rs.5300/- was debited to my saving accounts, for which my cheques issued got dishounored. When I contact the bank they told me that the same is debited for my credit card dues but told them there is nothing dues i.e. i had made all the payment made of which i had made the purchase and the due amount is showing is only the charges debit by you and repeatley requested you to reverse to your call centre and also thru mail. But nothing had happen till date, banks know the amount outstanding is of no purchase dues. But they do not want to go into the details for the same and just insist on saying that there is a dues.

I confirm you that there is no dues for the purchase i made and charges was debited due to there mistake.

Even they are asking me for the settlement.

so please do the needful asap.

Regards

Ravi Sharma

919836000428

Kolkata