GIRDAC InfoTechnologies Pvt. Ltd. has corporate account with ICICI Bank, Preet Vihar, New
Delhi 110092. GIRDAC s retailers in US have sent US $ to GIRDAC CABUS A/c through wire on
July 24. The amount has not been credited into the account. Instead, a letter has
been sent for disposal instructions. Remittances from retailers in US are regular feature.
Blocking the remittance and not informing GIRDAC in time created lot of misunderstanding
between GIRDAC and the retailer in US.
Phone calls and emails are faster mediums of communication. GIRDAC wonders why ICICI resort
to sending delayed letters for communication.
GIRDAC opened premium business account with ICICI Bank expecting good service. But, GIRDAC
is totally dissatisfied with ICICI Bank services at Preet Vihar Branch, New Delhi. Now,
GIRDAC stopped all remittances to ICICI Bank, Preet Vihar Branch account.
It does not make any business sense to run after the branch for every problem. Even other
competitors are providing better services including doorstep service.
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