Sir,
i hold an icicidirect trading account. On 15/05/08 my online share trading account got freeze suddenly without giving me any prior intimation from icicidirect.com.
when i checked with bank i found that its because of a mis match of signature of my wife on the demat a/c form.i asked icicibank representative to give me 10days to submit documents so that i dont end up making lose in share market, the icici representative on the other end was just
unable to process this request and help me, due to which i made lose in trading.
i want the icicidirect.com to pay for this lose and acting irresponsibly.what is my scope to make some one responsible for this goof up and ineffeciency. I want them to pay for my lose some one who can be held resposible. The bank has broken my trust, they are just to collect the fee for the service they provide and no way is consumer friendly.i have risked my hard earned money to this most un professional people. Time alone test such banks.
Request an action and information to be provided what can be done to make them penalise for this
thanking you
sanjayan m (demat a/c no.40354354)
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