Dear sir,
I have an icici bank gold credit card, somehow someone tampered my card and reported to icici bank for lost of card and block that card, as well as request for a new card. Later from customer care executive I came to know that my present residential address has been changed and the card has been delivered to new address. Bank didnot enquiry properly, How they change the address without my concern or signed letter. Even the I pin number also they released without my knowledge.
somebody has received card to the new address, and swap to the atm marchent for cash withdraw, On 8th April I got two SMS to my mobile content the withdrew message of 20, 000 9, 600.At the same time I inform to customer care ICICI please check the ending display card number to my cell was xxxx 4018 who is owned the card and why the sms came to my cell.
regards,
kartick paul chowdhury
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