Dear sir,
I availed a loan for 6.5 lacs from ICICI home finance, Bhubaneswar office which is to be repayed in 5 years (60 instalments). This is a loan based on floating rate of interest. My loan was disbursed by 1st week of Feb 09 with EMI at 11.5 % which was higher compared to ICICI home loan interest. I made a complaint to the bhubaneswar branch Regional Credit Manager but no response from him. He didnot even bother to receive my calls. Now in March 09 my EMI is debited at same 11.5% interest.
I checked on 26th feb 09 with ICICI Bank in Chennai and understand that the home loan above 5 lacs is now 10%. Immediately i informed the Regional Credit Manager for rectification of my rate of interest and EMI but he didnot bother to take any action.
I am totally pissed off with the attitude of the ICICI home finance guys and terribly disappointed with their response and behaviour. I dont know how this company exist in this present competitive world.
I now understood that there is no one in this company who is bother to look at the customer's complaints.
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