I Jobby Lonnapan has applied for Housing loan from one of your DSA of ICICI HFC M/s. Shree Financial and has been sanctioned loan of Rs.5 Lakh from Borivali (W) branch, Mumbai since more than 15 days. Thereafter i was called upon to submit all my original document which was submitted immediately within 3 working days. Since then i am waiting for the disbursement and every i am being said from Shree Financial the disbusrement will be done next day. But till date i have not received the same. On 30/07/08 at night 10 o'clock the representative of the bank told me that there is an error in my bank pass book which was actaully typing error of the bank in which i hold the bank account and was a transaction of January which is actually not required as per your requirement of document and told me to bring original pass book which was given to the bank immediately on 31/07. This also was not satisfied by them so they told again at evening 6 O'clock to get veruification from my bank. the whole time they wasted my time and told me so late that other bank where closed and i was not able to bring the verification letter. Next morning i.e. on 01/08 i brought fresh statement of account for the month and year January with bank signature and duly stamp and handed over to them at 01.00 P.M., but still now there is no reply from their end. they only say that the process is going on. They say that the Cheque is ready and duly signed but yet to receive the approval. Now i request you to please look into the matter as i am being pressured by the builder for the same. Daily i come to bank and sit till 10 oclock night and new problem is being shown to me, which is actually pointless. I cant understand why am i being so harrashed. Is this is your way of providing service to the customer. I am realy very upset please help me out.
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