The bank belives in punishing loyalty.
I have a home loan with ICICI bank. the rate of interest they r charging from me is higher compared to what they r offering to their new customers, by about 2 %.
on mailing the compalint the bank calls, yet they r not booking any complaints.
they are saying they are within RBI guidelines. is it so? they says the rate of interest is due to hike in PLR. what i have to say here is that the PLR is goverened by banks only. how govt will help here protecting customers.
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