I am using the ICICI Credit Card from 10 months. I got a call from a female executive of ICICCI Credit card division. She told me to take ICICI Lombard Health Insuarnce. She assure me that it can be cancelled without any cancellation charges. She promise me to increase the Credit Limit of my Credit Card after taking this ICICI Lombard Health Insurance. She told me that I can cancel the policy anytime without cancellation charges if I donot like the Policy. After 4-5 days when I got the printed documents of the Policy I contcted them to cancel the Policy. They told me that now the Policy is cancelled and I don't need to pay any policy premium and cancellation charges. But after one month my ICICI credit card is debited by the policy premium amount. When I contacted ICICI Lombard Customer Care they told me that they didn't get any request to cancel the policy earlier and now I have to pay a huge amount Rs.2500.00 towards cancellation charges. ICICI credit card customer care also refuses to any help regarding it because they are also induldge in this fraud. Both the company are a big cheater and making the people fool by their false statement. I want to lodge complain against them. Can any body help me how and whom I have to lodge complain? This information would be helpful to large no. of victims of ICICI credit card and ICCI Lombard Health Insurance Fraudism.
Thanks in advance.
Best Regards,
Pawan Kumar
[email protected]
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