ICICI LOMBARD HEALTH INSURANCE
CASH DEBITED FROM CREDIT CARD ACCOUNT WITHOUT PERMISSION

ON 18th SEP 07 I HAVE TAKEN A HEALTH INSURANCE MEDICLAIM POLICY (POLICY NO-4034/FPP/02638020/00/000) FROM ICICI LOMBARD.AT THE TIME OF TAKING THE POLICY THE MARKETING PERSON HAS CLEARLY TOLD THAT NO MONEY WILL BE CHARGED IN CASE OF CANCELLATION AT ANY TIME.SINCE IT WAS NOT OF MUCH USE TO ME I HAVE GIVEN A REQUEST TO CANCELL IT ON JAN 4TH.ON JAN 5TH I GOT A CALL FROM LOMBARD CUSTOMER CARE FOR THE VERIFICATION OF CANCELLATION.AT THAT TIME ALSO I HAVE ENSURED THAT NOTHING WILL BE CHARGED AS CANCELLATION FEE.ON 6TH 0F FEB I GOT A MOBILE ART FROM ICICI THAT IM HAVE TO PAY A BILL OF RS.2290.I HAVE CHECKED MY BILL & FOUND THAT ICICI LOMBARD HAS DEBITED THIS AMOUNT AS CANCELLATION FEE.IMMEDIATELY AFTER THAT I HAVE CONTACTED CUSTOMER CARE OF LOMBARD & EXPLAINED THE ENTIRE SCENARIO.BUT THEY TOLD THAT I HAVE TO MAKE THE PAYMENT, WHICH I DONT WANT TO.

Company: ICICI LOMBARD HEALTH INSURANCE
Country: India

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