Dear Sir,
I need help.
I have ICICI Prudential life insurance. Policy No:04336092.
At the time of taking policy I had opted for ECS option. But ECS was rejected. After that I had started giving cheuqe each month as per their advice only.
But last year I had given cheque (ICICI BANK), but it doesnot get cleared. Bank replied that they hadnot received any cheque. And Prudential didnot able to answer anything.
I shifted from Mumbai to kolkata and I start giving payment from my ICICI Bank Netbanking option and stop giving them cheques.
But last month Prudential deposited one cheque, whch i had not issued last month.
Since December, 08 till today i have not issued any cheque to Pru, as its very difficult to track and I had a very bad expreince for the same in past..
Plz find the cheque details :-
Date:- 28/08
Cheque Number:-554049
Favouring:- ICICI PRUDENTIAL LIFE INS CO LTD Amount:- 1, 500.00
Request you to kindly help me for the same, as from Prudential I am not getting any response. They have refunded 1500/- bcz payment which is going from my ICICI Bank online that also gone.
But I need photocopy of the cheque. And aIso want to understand when payment is going every month, then all of a sudden why they deposited cheque without any intimation.
2 months back I had visited Kakurgachi Branch, Kolkata also just to satisfy myself that payment and my policy is going soomthly. And Branch people says that everything is normal, after that also i m suffering.
Also my concern is that when somebody is not paying installment, then due payment, charges will be there immdiately, or may be policy lapse letter will send across. Then why Prudential takes almost 15 days to solve this. I had received refund on 1st of october that also with long followup.
I hope I will get your help and proper response
Thanks and Regards,
PAMPA S.
91 9832210647
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