Purchased 2 policy from your Chennai Branch Office 1 for Investment and 1 for Health Insurance Plan I paid Rs 2900 for the same. I paid the amount on 1st oct. Mr Jayakant from Chennai Branch was the person who took the amount and till date I havent recieved any confirmation from your side any reciept any policy or anything regarding the same. This is the height of irresponsibility from a company like you which claims to be best Insurance Policy in India. Well this is the worst customer service you have ever seen.
I paid the amount on 1st OCt and today is 12th Oct. It is more than 10 days and still i havent receieved the reciept of the amount being paid. Morever your officer half of the time does not pick up the phone and if phone is available he does not answer the phone even if he answers the phone he says he is in a meeting. For the past 10 days he is saying i will come to my house to give the reciept. He has give 3 cell no but none of them works. This is the end of my patience and physical and mental frustation
Now i dont want the policy from Icici prudential. Now i just the amount that i paid to icici prudential back.
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