To,
The Manager
Shraddha sky shop pvt ltd
Through :- Frenchaisee Anjali Enterprises, Vijay Nagar, Delhi.
Sub:- Regarding failure of Your product “Kitchan king”.
Ref;- Your Invoice delivery challan dt 17-05-09.
Dear sir,
It is regretted that after many telephonic contact there is no positive response to attend the troubleshooting of your most advertised “Kitchen King “ purchased by me vide your referenced challan no and dispatched no 02423 /R.S.T. dt 17-05-09.the material was delivered to me by your franchisee Anjali Enterprises. As I asked the delivery boy Mr Kujraja during the supply of your product about service & any trouble shooting program after sale he promised me there will be positive and healthy response. I am very much aggrieved that after many telephonic call to your call center ther is no any possive response and the product is worthless for us. The main fault which I observed is that the heating coil has punchured and the electric circuit has disconnected that’s why the pan is not working. The Heating coil and pan is attached with each other there fore is may be no option except replacement as per my opinion. For your knowledge I am enclosing the photo of the problem.
Therefore it is requested you to replace /repair the product immediately so that we can use your product and show another person about sale and service of Shraddha sky shop.
Sincerely your’s
Nitin kumar Goyal
3B, DDA Flats, J&K POCKET
Dilshad gardan, delhi
110095
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