Dear Sir,
On 18 Jun I got a message as below
"Validity on your prepaid card will expire on 03/07. For 1 year validity recharge with Rs.110 and get talktime of Rs98. For more information dial 12131"
On 01 Jul I recharged the card by Rs.110 from a retailor in Ambernath but unfortunately i didn't receive any balance.
Next day, I visited retailor from whom i recharged the same. He told me that recharge process was successful and moreover, I received a message of recharge processing. He asked me to call up the customer service 4444 number. Customer Service checked my transaction log and told me to wait for 48 hours as sometimes it will take time to show the balance.
When I visited the idea office in Golmaidan, Ulhasnagar on 25th July I am being told that the scheme was only for a day and I have to recharge on that day itself. The recharge done by us activated a std flat rate Rs1 facility on 01/07/09.
I need to know some anwser to my questions
Why the message didn't specify validity period of the scheme?
How come the retailor don't know about this things? He should be aware of such schemes?
The hard earned money of the consumer will be nullified by just anwsering that "you should have enquired with the customer care about the scheme before recharging "?
My details are
Registerd by: ManojKumar J Kurup
cell no. 9922155076
I hope for an early reply
Regards
Manoj Kurup
**************************************************************************************************** Roam with Idea & drive away New Ford Ikons! Dial 56665 while roaming, play the quiz to win prizes worth Rs 20 Lakh - New Ford Ikon, American Twisters and Timberland bags & Travel vouchers! Call charges - Rs 5/min. For details, log on to www.ideacellular.com. **************************************************************************************************** ************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain ************************************************************************ ****************************************************************************************************** Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges. ****************************************************************************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient (s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [email protected] and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
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Manoj KurupDear Sir/Madam, I guess you haven't read my mail properly. I refferred that I...
Jul 27 (1 day ago)
Manoj KurupLoading... Jul 27 (1 day ago)
Reply |Manoj Kurup to complaints, piyu_15_83, IDEA
show details Jul 27 (1 day ago) Reply
Dear Sir/Madam,
I guess you haven't read my mail properly. I refferred that I received message of processing but there was no credit transferred to my balance. If I am not wrong we check our balance by *212#. I haven't found any credit. How come you say that it expired if i not yet received any credit balance & moreover if it is so why haven't you not specified in the message i have received for recharge.
Secondly your message specified Rs.98 as talktime not Rs.90. So i think you are blindly replying the same.. For your kind reference, i am pasting the earlier mail message below
Regards
Manoj kurup
*********************My earlier mail*********************
Dear Sir,
On 18 Jun I got a message as below
"Validity on your prepaid card will expire on 03/07. For 1 year validity recharge with Rs.110 and get talktime of Rs98. For more information dial 12131"
On 01 Jul I recharged the card by Rs.110 from a retailor in Ambernath but unfortunately i didn't receive any balance.
Next day, I visited retailor from whom i recharged the same. He told me that recharge process was successful and moreover, I received a message of recharge processing. He asked me to call up the customer service 4444 number. Customer Service checked my transaction log and told me to wait for 48 hours as sometimes it will take time to show the balance.
When I visited the idea office in Golmaidan, Ulhasnagar on 25th July I am being told that the scheme was only for a day and I have to recharge on that day itself. The recharge done by us activated a std flat rate Rs1 facility on 01/07/09.
I need to know some anwser to my questions
Why the message didn't specify validity period of the scheme?
How come the retailor don't know about this things? He should be aware of such schemes?
The hard earned money of the consumer will be nullified by just anwsering that "you should have enquired with the customer care about the scheme before recharging "?
My details are
Registerd by: ManojKumar J Kurup
cell no. 9922155076
I hope for an early reply
Regards
Manoj Kurup
- Show quoted text -
On Mon, Jul 27 at 1:14 PM, IDEA Cellular Ltd - Customer Oprs wrote:
Dear Mr. Kurup,
Thank you for contacting Idea Cellular Customer Service.
This has reference to your e-mail regarding non-receipt of credit for the recharge of 110 for your mobile number 9922155076.
We wish to inform you that the talktime of 90 for the aforesaid recharge was credited to your dedicated account on 1st July’ 09. However the same was valid for a period of 15 days from the date of recharge.
We greatly value your patronage, and look forward to an opportunity to delight you.
Should you require any further assistance, please call our Customer Service help line number 4444 or email us at [email protected]
Thanks & Regards,
Smita Naik
Idea Cellular Ltd.
Maharashtra & Goa
“Idea slashes SMS rates on roaming to Rs.1.50/SMS for local/national/international. Applicable while roaming on Idea networks only”
From: Manoj Kurup [mailto: [email protected]]
Sent: Sunday, July 26 10:48 AM
To: ccare mh
Subject: Recharged card but balance not yet transferred
Dear Sir,
On 18 Jun I got a message as below
"Validity on your prepaid card will expire on 03/07. For 1 year validity recharge with Rs.110 and get talktime of Rs98. For more information dial 12131"
On 01 Jul I recharged the card by Rs.110 from a retailor in Ambernath but unfortunately i didn't receive any balance.
Next day, I visited retailor from whom i recharged the same. He told me that recharge process was successful and moreover, I received a message of recharge processing. He asked me to call up the customer service 4444 number. Customer Service checked my transaction log and told me to wait for 48 hours as sometimes it will take time to show the balance.
When I visited the idea office in Golmaidan, Ulhasnagar on 25th July I am being told that the scheme was only for a day and I have to recharge on that day itself. The recharge done by us activated a std flat rate Rs1 facility on 01/07/09.
I need to know some anwser to my questions
Why the message didn't specify validity period of the scheme?
How come the retailor don't know about this things? He should be aware of such schemes?
The hard earned money of the consumer will be nullified by just anwsering that "you should have enquired with the customer care about the scheme before recharging "?
My details are
Registerd by: ManojKumar J Kurup
cell no. 9922155076
I hope for an early reply
Regards
Manoj Kurup
**************************************************************************************************** Roam with Idea & drive away New Ford Ikons! Dial 56665 while roaming, play the quiz to win prizes worth Rs 20 Lakh - New Ford Ikon, American Twisters and Timberland bags & Travel vouchers! Call charges - Rs 5/min. For details, log on to www.ideacellular.com. **************************************************************************************************** ************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain ************************************************************************ ****************************************************************************************************** Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges. ****************************************************************************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient (s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [email protected] and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
Reply Reply to all Forward
IDEA Cellular Ltd - Customer OprsDear Mr. Kurup, With reference to your e-mail and our telecon, we wish to inf...
Jul 27 (1 day ago)
IDEA Cellular Ltd - Customer OprsLoading... Jul 27 (1 day ago)
Reply |IDEA Cellular Ltd - Customer Oprs to me
show details Jul 27 (1 day ago) Reply
Dear Mr. Kurup,
With reference to your e-mail and our telecon, we wish to inform you that the recharge offer of 110 was for 90 local minutes and not for the talktime of Rs.98.00.
This talktime was credited to your dedicated account on 01st July’ 09. However the same has expired on 15th July’ 09.
We greatly value your patronage, and look forward to an opportunity to delight you.
Should you require any further assistance, please call our Customer Service help line number 4444 or email us at [email protected]
Thanks & Regards,
Smita Naik
Idea Cellular Ltd.
Maharashtra & Goa
“Idea slashes SMS rates on roaming to Rs.1.50/SMS for local/national/international. Applicable while roaming on Idea networks only”
From: Manoj Kurup [mailto: [email protected]]
Sent: Monday, July 27 3:39 PM
To: IDEA Cellular Ltd - Customer Oprs
Cc: complaints@http://inconsumercomplaints.com; [email protected]
Subject: Re: Regarding your mobile number 9922155076 / 9930206830
- Show quoted text -
Dear Sir/Madam,
I guess you haven't read my mail properly. I refferred that I received message of processing but there was no credit transferred to my balance. If I am not wrong we check our balance by *212#. I haven't found any credit. How come you say that it expired if i not yet received any credit balance & moreover if it is so why haven't you not specified in the message i have received for recharge.
Secondly your message specified Rs.98 as talktime not Rs.90. So i think you are blindly replying the same.. For your kind reference, i am pasting the earlier mail message below
Regards
Manoj kurup
*********************My earlier mail*********************
Dear Sir,
On 18 Jun I got a message as below
"Validity on your prepaid card will expire on 03/07. For 1 year validity recharge with Rs.110 and get talktime of Rs98. For more information dial 12131"
On 01 Jul I recharged the card by Rs.110 from a retailor in Ambernath but unfortunately i didn't receive any balance.
Next day, I visited retailor from whom i recharged the same. He told me that recharge process was successful and moreover, I received a message of recharge processing. He asked me to call up the customer service 4444 number. Customer Service checked my transaction log and told me to wait for 48 hours as sometimes it will take time to show the balance.
When I visited the idea office in Golmaidan, Ulhasnagar on 25th July I am being told that the scheme was only for a day and I have to recharge on that day itself. The recharge done by us activated a std flat rate Rs1 facility on 01/07/09.
I need to know some anwser to my questions
Why the message didn't specify validity period of the scheme?
How come the retailor don't know about this things? He should be aware of such schemes?
The hard earned money of the consumer will be nullified by just anwsering that "you should have enquired with the customer care about the scheme before recharging "?
My details are
Registerd by: ManojKumar J Kurup
cell no. 9922155076
I hope for an early reply
Regards
Manoj Kurup
On Mon, Jul 27 at 1:14 PM, IDEA Cellular Ltd - Customer Oprs wrote:
Dear Mr. Kurup,
Thank you for contacting Idea Cellular Customer Service.
This has reference to your e-mail regarding non-receipt of credit for the recharge of 110 for your mobile number 9922155076.
We wish to inform you that the talktime of 90 for the aforesaid recharge was credited to your dedicated account on 1st July’ 09. However the same was valid for a period of 15 days from the date of recharge.
We greatly value your patronage, and look forward to an opportunity to delight you.
Should you require any further assistance, please call our Customer Service help line number 4444 or email us at [email protected]
Thanks & Regards,
Smita Naik
Idea Cellular Ltd.
Maharashtra & Goa
“Idea slashes SMS rates on roaming to Rs.1.50/SMS for local/national/international. Applicable while roaming on Idea networks only”
From: Manoj Kurup [mailto: [email protected]]
Sent: Sunday, July 26 10:48 AM
To: ccare mh
Subject: Recharged card but balance not yet transferred
Dear Sir,
On 18 Jun I got a message as below
"Validity on your prepaid card will expire on 03/07. For 1 year validity recharge with Rs.110 and get talktime of Rs98. For more information dial 12131"
On 01 Jul I recharged the card by Rs.110 from a retailor in Ambernath but unfortunately i didn't receive any balance.
Next day, I visited retailor from whom i recharged the same. He told me that recharge process was successful and moreover, I received a message of recharge processing. He asked me to call up the customer service 4444 number. Customer Service checked my transaction log and told me to wait for 48 hours as sometimes it will take time to show the balance.
When I visited the idea office in Golmaidan, Ulhasnagar on 25th July I am being told that the scheme was only for a day and I have to recharge on that day itself. The recharge done by us activated a std flat rate Rs1 facility on 01/07/09.
I need to know some anwser to my questions
Why the message didn't specify validity period of the scheme?
How come the retailor don't know about this things? He should be aware of such schemes?
The hard earned money of the consumer will be nullified by just anwsering that "you should have enquired with the customer care about the scheme before recharging "?
My details are
Registerd by: ManojKumar J Kurup
cell no. 9922155076
I hope for an early reply
Regards
Manoj Kurup
**************************************************************************************************** Roam with Idea & drive away New Ford Ikons! Dial 56665 while roaming, play the quiz to win prizes worth Rs 20 Lakh - New Ford Ikon, American Twisters and Timberland bags & Travel vouchers! Call charges - Rs 5/min. For details, log on to www.ideacellular.com. **************************************************************************************************** ************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain ************************************************************************ ****************************************************************************************************** Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges. ****************************************************************************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient (s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [email protected] and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
- Show quoted text -
**************************************************************************************************** Roam with Idea & drive away New Ford Ikons! Dial 56665 while roaming, play the quiz to win prizes worth Rs 20 Lakh - New Ford Ikon, American Twisters and Timberland bags & Travel vouchers! Call charges - Rs 5/min. For details, log on to www.ideacellular.com. **************************************************************************************************** ************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain ************************************************************************ ****************************************************************************************************** Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges. ****************************************************************************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient (s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [email protected] and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
Reply Forward
Manoj KurupDear Madam, Thank you for showing concern but sorry to say the reply is not s...
12:13 PM (11 hours ago)
Manoj KurupLoading... 12:13 PM (11 hours ago)
Reply |Manoj Kurup to info, IDEA, priya
show details 12:13 PM (11 hours ago) Reply
Dear Madam,
Thank you for showing concern but sorry to say the reply is not satisfactory.
As per our telephonic conversation, you told me that you haven't send any message to me then where the below message came from On 18 Jun.
"Validity on your prepaid card will expire on 03/07. For 1 year validity recharge with Rs.110 and get talktime of Rs98. For more information dial 12131"
I received this message from AZValidity. (no:2982543489)
If you deny this message then please reply to
1) Where did this message come from?
2) If you haven't send then who is getting my data about expiry (The expiry date specified is exact date of my card).?
3) How the sender will be benefited from recharging my card with Rs.110.?
Please get me a satisfactory anwser for this simple questions.
Hope for a reply soon..
Regards
Manoj Kurup
Regards,
Manoj
On Mon, Jul 27 at 5:19 PM, IDEA Cellular Ltd - Customer Oprs wrote:
Dear Mr. Kurup,
With reference to your e-mail and our telecon, we wish to inform you that the recharge offer of 110 was for 90 local minutes and not for the talktime of Rs.98.00.
This talktime was credited to your dedicated account on 01st July’ 09. However the same has expired on 15th July’ 09.
We greatly value your patronage, and look forward to an opportunity to delight you.
Should you require any further assistance, please call our Customer Service help line number 4444 or email us at [email protected]
Thanks & Regards,
Smita Naik
Idea Cellular Ltd.
Maharashtra & Goa
“Idea slashes SMS rates on roaming to Rs.1.50/SMS for local/national/international. Applicable while roaming on Idea networks only”
From: Manoj Kurup [mailto: [email protected]]
Sent: Monday, July 27 3:39 PM
To: IDEA Cellular Ltd - Customer Oprs
Cc: complaints@http://inconsumercomplaints.com; [email protected]
Subject: Re: Regarding your mobile number 9922155076 / 9930206830
Dear Sir/Madam,
I guess you haven't read my mail properly. I refferred that I received message of processing but there was no credit transferred to my balance. If I am not wrong we check our balance by *212#. I haven't found any credit. How come you say that it expired if i not yet received any credit balance & moreover if it is so why haven't you not specified in the message i have received for recharge.
Secondly your message specified Rs.98 as talktime not Rs.90. So, i think you are blindly replying the same.. For your kind reference, I'm pasting the earlier mail message below.
- Show quoted text -
Regards
Manoj kurup
*********************My earlier mail*********************
Dear Sir,
On 18 Jun I got a message as below
"Validity on your prepaid card will expire on 03/07. For 1 year validity recharge with Rs.110 and get talktime of Rs98. For more information dial 12131"
On 01 Jul I recharged the card by Rs.110 from a retailor in Ambernath but unfortunately i didn't receive any balance.
Next day, I visited retailor from whom i recharged the same. He told me that recharge process was successful and moreover, I received a message of recharge processing. He asked me to call up the customer service 4444 number. Customer Service checked my transaction log and told me to wait for 48 hours as sometimes it will take time to show the balance.
When I visited the idea office in Golmaidan, Ulhasnagar on 25th July I am being told that the scheme was only for a day and I have to recharge on that day itself. The recharge done by us activated a std flat rate Rs1 facility on 01/07/09.
I need to know some anwser to my questions
Why the message didn't specify validity period of the scheme?
How come the retailor don't know about this things? He should be aware of such schemes?
The hard earned money of the consumer will be nullified by just anwsering that "you should have enquired with the customer care about the scheme before recharging "?
My details are
Registerd by: ManojKumar J Kurup
cell no. 9922155076
I hope for an early reply
Regards
Manoj Kurup
On Mon, Jul 27 at 1:14 PM, IDEA Cellular Ltd - Customer Oprs wrote:
Dear Mr. Kurup,
Thank you for contacting Idea Cellular Customer Service.
This has reference to your e-mail regarding non-receipt of credit for the recharge of 110 for your mobile number 9922155076.
We wish to inform you that the talktime of 90 for the aforesaid recharge was credited to your dedicated account on 1st July’ 09. However the same was valid for a period of 15 days from the date of recharge.
We greatly value your patronage, and look forward to an opportunity to delight you.
Should you require any further assistance, please call our Customer Service help line number 4444 or email us at [email protected]
Thanks & Regards,
Smita Naik
Idea Cellular Ltd.
Maharashtra & Goa
“Idea slashes SMS rates on roaming to Rs.1.50/SMS for local/national/international. Applicable while roaming on Idea networks only”
From: Manoj Kurup [mailto: [email protected]]
Sent: Sunday, July 26 10:48 AM
To: ccare mh
Subject: Recharged card but balance not yet transferred
Dear Sir,
On 18 Jun I got a message as below
"Validity on your prepaid card will expire on 03/07. For 1 year validity recharge with Rs.110 and get talktime of Rs98. For more information dial 12131"
On 01 Jul I recharged the card by Rs.110 from a retailor in Ambernath but unfortunately i didn't receive any balance.
Next day, I visited retailor from whom i recharged the same. He told me that recharge process was successful and moreover, I received a message of recharge processing. He asked me to call up the customer service 4444 number. Customer Service checked my transaction log and told me to wait for 48 hours as sometimes it will take time to show the balance.
When I visited the idea office in Golmaidan, Ulhasnagar on 25th July I am being told that the scheme was only for a day and I have to recharge on that day itself. The recharge done by us activated a std flat rate Rs1 facility on 01/07/09.
I need to know some anwser to my questions
Why the message didn't specify validity period of the scheme?
How come the retailor don't know about this things? He should be aware of such schemes?
The hard earned money of the consumer will be nullified by just anwsering that "you should have enquired with the customer care about the scheme before recharging "?
My details are
Registerd by: ManojKumar J Kurup
cell no. 9922155076
I hope for an early reply
Regards
Manoj Kurup
**************************************************************************************************** Roam with Idea & drive away New Ford Ikons! Dial 56665 while roaming, play the quiz to win prizes worth Rs 20 Lakh - New Ford Ikon, American Twisters and Timberland bags & Travel vouchers! Call charges - Rs 5/min. For details, log on to www.ideacellular.com. **************************************************************************************************** ************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain ************************************************************************ ****************************************************************************************************** Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges. ****************************************************************************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient (s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [email protected] and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
- Show quoted text -
**************************************************************************************************** Roam with Idea & drive away New Ford Ikons! Dial 56665 while roaming, play the quiz to win prizes worth Rs 20 Lakh - New Ford Ikon, American Twisters and Timberland bags & Travel vouchers! Call charges - Rs 5/min. For details, log on to www.ideacellular.com. **************************************************************************************************** ************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain ************************************************************************ ****************************************************************************************************** Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges. ****************************************************************************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient (s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [email protected] and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.
Reply Reply to all Forward
Reply |IDEA Cellular Ltd - Customer Oprs to me
show details 3:51 PM (8 hours ago) Reply
fromIDEA Cellular Ltd - Customer Oprs
toManoj Kurup
dateTue, Jul 28 at 3:51 PM
subjectRegarding your mobile number 9922155076
mailed-byidea.adityabirla.com
hide details 3:51 PM (8 hours ago) Reply
Dear Mr. Kurup,
Thank you for contacting Idea Cellular Customer Service.
This has reference to your e-mail regarding concern mentioned below.
We once gain wish to inform, you that the below message and has not been sent from our end. We request you to contact the concerned operator from where the message has been received.
We greatly value your patronage, and look forward to an opportunity to delight you.
Should you require any further assistance, please call our Customer Service help line number 4444 or email us at [email protected]
Thanks & Regards,
Smita Naik
Idea Cellular Ltd.
Maharashtra & Goa
“Idea slashes SMS rates on roaming to Rs.1.50/SMS for local/national/international. Applicable while roaming on Idea networks only”
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