I purchased a top loading 6kg IFB washing machine about 1 week back. i am sorry to say that the water in let c o nn e ctin g hose is too short to reac h the tap in m y b athroom as i ha ve to keep the m achin e n ec essarily outside the bathroom to prevent moisture which may damage the machine. Alternately I have to carry out additional cumbersome plumbing which will spoil the walls. A simple solution will be to make the water inlet connecting hose longer, say, about 6 feet in length so that the machine can be very conveniently placed outside the bathroom and hose can be disconncted and rolled up and kept outside the bathroom. In my previous BPL washing machine I was provided with such a connecting hose.
When I complained to your HELPLINE I was provided with an extension water inlet hose but with a rubber universal connector which could take pressure of the water in the line and got disconnected with full force and my bedroom adjacent to the bathroom was flooded with water within minutes and huge job of wiping and cleaning my bedroom. I fail to understand why the same metal&ABSplastic universal connector which can be tightly screwed to the tap was not provided to the extension hose which should have been the logical thing to do.
I hope you have understood my problem. A somewhat crude solution has been temporarily provided by the service provided but the correct&longterm solution is as I have mentioned in the previous paragraphs. Do you think you can see you way in providing the kind of connecting hose which I have described above. I have already spent Rs8OO/- on the additional accessories provided to me which has not helped much.
Hope you will give serious thought to my complaint
M.V.Rao
Mobile No:9818040394
123, Celestial Heights
Plot 1A, Sector-2, Dwarka
New Delhi-75
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