I have IFB Washing machine. My customer code as given by IFB is 1596677. As adviced by the IFB personnel, I had got an AMC done for my washing machine. AMC period from 17 Sep 08 to 16 Sep 09. Recently I faced probelm in my washing machine. I have been lodging complaints at the IFB Jalandhar office since 20 Jul 09 but sadly even after about 40-45 days nobody has responded. I have made more than 30 calls to different IFB representatives in Jalandhar as well as in Ludhiana. I have also lodged complaint at IFB 'helpline' and got a complaint no (3424532 dated 27 Aug 09). Thereafter I even reminded helpline no for four times and each time they claimed that theie representative shall visit us within next 24 hours. But nobody ever visited.
The service provided by the company is extremely poor and has left no choice than to lose faith in the company.
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