Sir,
We are paying more than Rs.16/- for delivery of Indane Domestic Gas Cylinder, supplied by Ravindra Gas Agency, Anayady, Soornad 690530, Kerala (Distributor's Code 4544935). Now his rate is Rs.350/ for a Domestic Gas Cylinder and no Bill is given. He charges extra Rs.16/- towards delivery, at the nearest place of his convenience, and it can not be called 'Home Delivery'.
This agency covers thousands of consumers. Consumers have no choice and they are at his mercy. Neither anybody dares to ask for the bill nor make any complaints of the extra charges he collects from the consumers.
Kindly look into the matter and help us to come out of this situation. We feel unfortunate that the IOC have handed over vast areas of thousands of Consumers to this Agency and helped him to maintain Monopoly. As a result the consumers are exploited financially and at the same time, strictly not maintaining 'home delivery' of the Gas Cylinder, as the Ladies and Children have to wait on the Main Road side, hours together, awaiting his truck to arrive.
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