Indane Gas Agency
Poor Srvice by the Agency

From

Glory George

Consumer Number: 166403

11E, Skyline Gateway Apartments,

Pathadipalam, South Kalamassery,

Ernakulam, Cochin 682033, Kerala

To,

Complaint Redress Cell,

Indane Gas

Complaint regarding poor service from Pooja Gas, Thrikkakara, Ernakulam

Dear Sirs,

I complained about the gas leakage, but no one from Pooja Gas agency attended. Due to this gas was consumed off prematurely consecutively for two months. When the Cylinder was empty on 29 Oct, I requested for a full cylinder which I booked on 30 Sept. They were very arrogant in answering my request and refused to give me. I saw, they were disbursing gas cylinders to other individuals directly from their shop. It is very difficult to get the agency on phone. When I approach them personally they are very unfriendly and arrogant. I wish to change this agency to any other nearby.

I request you to kindly look into this grievances and appropriate action may please be taken in this regard

Thanking you

Yours truly,

Glory George