Dear Sir,
I have taken gas connection from M/s. Karuna Gas Agency (Indane gas company) in Feb.07. On enquiring about double gas connection they informed me initially that after 6 month Ican apply for Double gas connection. After 6 months when I enquired regarding double gas connection, they informed me that it will take some more time & they will contact me over the Phone in case double conncetion starts. More over the responce is very poor & their behaviour is very poor. Every time I go to meet them they are not at all co-operating. They are at all having time to inform when they can tentatively give the double connection. Toady i.e 16th My.08 I again went to know about the status of the same. The reply was that the double connection has been stopped. At least we expect some good behaviour from their end.
Iam very sorry to informed that a reputed & esteemed organisation like Indan Gas is providing service like this & their customer service is very poor. I also don't know whether M/s. Indane Gas is taking some steps from their end to look into the affair of their gas Agency.
At least we expect some good customer service form their end.
Thanks & Regards,
Niladri Chatterjee
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