Indane Gas
Non delivery of refill on time

Sir,

I'm a LPG consumer with Pattamal Gas Agency, West Tambaram, Chennai. My Customer no is B21434. I had booked for a refill on 2-Jan-09 and was told it will be supplied within 15 days. But since it was not delivered till 19-Jan-09, I went personally to the agency where I was told that no booking was registered. I was asked to give a written complaint and was told that it will be supplied in next 2 days. Since both cylinders are empty I have been making calls to the agency everyday since then and also visited the agency twice only to be told that it will be delivered today. But till now I have not received it. My last refill was done on 30-Nov-08. Please take necessary action.