Indane Gas
New connection

I am working in Cognizant Technology solutions, Chennai, I approached a dealer in selaiyur (near Tambaram East) for new gas connection by producing the bonafide certification received from my office for the address proof. Our company has the procedure of supplying the bonafide letter as a printed copy and mentioned clearly at the bottom as the certificate is the valid one once taken print out. But the dealer was refusing to accept the proof and saying that i should get the bonafide letter from the company signed in ink and with rubber seal. But when i approached my office, they informed that they issue the certificates in printed form and its acceptable at all the locations. Since we are newly married couple and living in a rental house, we are not able to produce other evidences for address proof. But the dealer is rudely refusing to accept the address proof and asking to produce other proofs or else shouting us not to register. We don't know what to do next? Please help on us whether the bonafide certificate received from the company in a printed form with clear acceptance from the company as the valid document will be accepted for the address proof or not?? Thanks for your understanding

Yours sincerly, Sripriya Babu