Dear Sir/Madam
I am a resident of meerut (UP), the gas connection is on the name of my mother Mrs. Nirmala Gupta (Consumer no. H525), the agency which supply gas to us is Chetna Indane gas service (address: shop no. 11, (I) block market, near p.v.s. mall shastri nagar, meerut). The problem we are facing with this agency are:
1) Late delivery: We had booked the gas on 18th feb and we received the cylinder on 5th march after making 6-7 calls to its consumer support. Moreover the delivery slip which he gave to us is on some other consumer and of 14 feb.
2) Unsealed gas: after all the late delivery problem the delivery guy delivered an unsealed cylinder, and when we told him this is an unsealed one he said this is the last one if you need, take it otherwise wait for some more time. in the end we have to take the unsealed on because we are running out of gas from last two days.
3) The delivery men doesn't carry weight machine: The delivery men never check weight of the cylinder on delivery.
i request your help to take some action against this agency.
Thanks and Regards
Sumit Gupta
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