Bata India
Misguidance of shoes bata

This is to bring to your notice that i and my family are regular purchasers of bata shoes till date. It so happened that The ambassador shoes which i brought 2 yrs back got damaged hence i went to your bata store which is located in 3-5-1105 VYSHNAVI CAPITAL NARAYANAGUDA, HYDERABAD ANDHRA PRADESH on 17/02 and wanted to buy ambassador shoes but some how was looking at comfit shoes and asked the dealer whether comfit was as strong as ambassidor in terms of sole and whether it was rough and tough, because i was using ambassidor shoes from quite a long time and i really liked them.

The Manager who was there told me that it was strong and no need of worry, yesterday my shoes got accidently touched silencer of bike without my knowledge and when i wore shoes today morning i found that little portion of sole at back was partially burnt. I was totaly shocked and felt very bad as its hardly a month that i brought the shoes and it was not able to withstand even the smallest contact. IF i was told that this shoes sole was not as the one as bata ambsasidor which was really amazing and tough i would not have purchased this comfit shoes. Today i went to store in narayanaguda from chanda nagar which is 15 km away and iwas told that this was not covered under warranty. I am totally shocked listening to this i dont know what to do. I hope you can understand the depressed state i am under. KIndy help me

Company: Bata India
Country: India

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