I have been a customer of indane gas since the year 2001. Being a PSU employee i have been tranferred all over india and now i am in chennai. M/s Prasanna Gas agencies, Korattur, Chennai have denied giving connection on transfer voucher stating that ration card is mandatory for gas connection.
I am in projects dept. in Oil Industry and am transferred frequently and is impossible to obtain ration card fulfilling formalities of every state governments.
I understand from the authorities that in these cases as mine there is grace period of 3 months for obtaining a Ration card/ NOC from civil supplies dept.
These gas agencies hidding the facts are harassing consumers while offering cylinders at a higher rates.
After several pressures and after giving undertaking to submit NOC they have given me connection with two cylinders (C.No:29303) but now they are denying for refilling. People receiving the booking show their least concern about customers and most of the time calls are disconnected with out any information.
I wish somebody initiate to educate and advice the M/s Prassanna gas agencies not to harass consumers for no reason.
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