Dear Sir,
Is IOC listening? tHE GAS CONNECTION IS IN MY WIFES NAME bearing the consumer No.5960.The concerned dealer is Klin Gas, Kharavela Nagar, Bhubaneswar. Last Winter Ihad informed similar kind of problem to IOC top authorities but no punitive action was taken. I don't know how a fortune 500 company can behave so indifferently with consumers.
In mid October'08 we got the refill cylinder for booking done early September'08.Obvoiously I had to go for gas from the market in the festive season. Against the current booking done on 20th as the booking was refused earlier to my wife over phone (which hardly works), no delivery has been made so far. That means between early Sept'08 and Nov1st, Klin has managed to deliver only one Cylinder.
Mr. Kumar Nayak is an unscrupulous man who trades out domestic supply in Winter and the IOC Officials are hand in glove with this man probably sharing the good fortunes with the dealer. Everytime they say they are taking steps. They do take steps but only to enahance the unscrupulous network of the dealer. Your officials like Mr. Ghamnashyam Nayak (last year) supports & defends Mr. Kumar Nayak when confronted with your established distribution policy. Now the airport area has been added to this dealer's network when IOC Official Confrm repatedly that there are massive number of complains against Klin Gas.
If immediate action is not taken by IOC officials to make immediate delivery of gas cylinder I will be constrained to file a case in the Consumer Court and lodge an FIR against both the concerned dealer and IOC, Bhubaneswar for mishandling the distribution of gas.
Regards.
J.P.Dash
Chief Manager (Mktg),
NALCO,
Bhubaneaswar. Phone:9437010233
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