This is Chandra Sekhar with Indane gas connection on my wifes name Mamatha Consumer no. SAI 41531 and the agent code is 7598469. I trulely state that the responce from the said distributor is not proper they only did the mistake while writing the address on the original sheet we did not noticed at the time of issuing, when we booked the cylinder over phone they told that the house no. is 15-16 i explained it is not 15-16 it is 15-61 first cylinder we got very dificulty. when my wife wants to open the bank account they asked for the resident address proof we had produced the given gas connection certificate they regreated that the address is wrong, we approchad the distributor to correct the address as 15-61 but they were regreated (only one lady i dont know here name) and she is not resoponding to the customer, so many customers are complainting on that perticular lady but no action was taken by that management. Practically they are there for the cusotmer help and do the need full but they are not treating the costomer as a human beings and using very harsh language on costomer. Actually the mistake was done by them they has to correct on our request but why they are behaving like that we dont understand as a customer, please do need full to set right the problem what exactly with that perticular distribution station if at all this problem is sorted out the consumers who are taking service from that perticular station are very very happy.
0 comments