I AM THE CONSUMER OF COOCKING GAS SERVICE PROVIDED BY INDANE (INDIAN OIL CORPORATION). MY GAS CONNECTION DETAILS ARE AS FOLLOWS...
CONSUMER NO.: B18092.
NAME: AKASH SHUKLA
AGENCY: INDANE
BHEL GAS
SHOP NO.: 17, SECTOR 3 SHOPPING CENTRE, BHEL
RANIPUR HARIDWAR.
I HAVE BOOKED THE GAS CYLINDER ON 01.08.2008 AND IT IS DELIVERED TO ME ON 19.08.2008.I USED THE CYLINDER TILL 21.03.2009 WHEN I PUT A REQUEST TO BOOK THE GAS ON 21.03. THE BOOKING STAFF OF BHEL GAS (INDANE GAS AGENCY IN BHEL HARIDWAR), RANIPUR HARIDWAR INFORM ME THAT THEY HAVE DEACTIVATED MY CONNECTION BECAUSE OF THE RULE OF MAXIMUM BOOKING DAYS OF 3 MONTS . AFTER WHICH THEY USED TO DISCONNECT THE GAS CONNECTION.
THE AGENCY IS PROVIDING A SINGLE BARREL CONNECTION. WHICH MEANS THAT WE CAN BOOK THE GAS ONLY WHEN OUR CYLINDER IS FINISHED.
MOREOVER THEY DID NOT INFORM BEFORE DEACTIVATING THE CONNECTION.
NOW IN THIS SITUATION NITHER I HAVE THE GAS NOR THEY ARE BOOKING IT. AND TO REACTIVATE THE CONNECTION THEY ARE SAYING IT WILL TAKE ANOTHER ONE WEEK. NOW IT IS A HELL OF A JOB TO USE OR CONTINUE THE SERVICE OF SUCH A SERVICE PROIDING COMPANY.
DUE TO ILLOGICAL RULES OF INDIAN OIL GAS CORPORATION AND DISMANAGEMENT IN THEIR BOOKING STATIONS CONSUMER LIKE AS ME ARE FACING A LOT OF PROBLEMS.
SO IT IS REQUIRED TO MODIFY THE RULE AND ALSO INFOM THE CONSUMER BEFORE DEACTIVATING ITS CONNECTION.
NOW I WOPULD LIKE TO ASK THE INDANE WHY I SHOULD NOT BREAK MY RELATIONS WITH THEM?
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