Indane - LPG
Not providing home delivery & charging extra

I am a consumer of LPG & my distributor is 'Parvati Gas Service' in Siwan. (Address: Near JP chowk, Siwan, Phone - 06154-242305, 9234181987).

My consumer ID is 12354 in the name of my father 'Mr. Shiv Nath Sah'.

Being Siwan a huge delivery area, this distributor has opened few unauthorized centres in nearby areas.

First of all, My father was died 3 years back & my mother who lives alone there in Pengwara, Pachrukhi (Siwan) has gone so many times to this centre to change the name but they are saying they don't have SV forms so it cannot be transferred from my father's name to my mother's name 'Radhika Devi' whereas all the required documents have been submitted. Meanwhile they refused to give LPGs as well.

I am thankful to Mr. Manas Ganguly (Area Sales Manager) who ordered right there to issue LPG.

I want a strict action against 'Parvati Gas Sevice' as they are not delivering LPG cylinders to our residence which comes under 15 KMs (urban area).

I want to question how they have opened different distribution centres (Pachrukhi, owner - Mr. Manoj) who is not delivering LPGs at home & charging Rs. 390 in stead of 344.

Please revert what action you have taken for the same.

Please call me for any query.

Regards,

Anil Kumar

9811117893

Ghaziabad