Dear Sir/Madame,
I hereby want to draw your attention towards the inconvenience and misbehave done by the local staff of Indane Gas agency of lalitpur (U.P) which is owned By Mr. Dushyant Badoniya of Mehroni.
Sir i am the consumer of LPG in lalitpur with consumer No 4393 on the name of my father J.P.Goswmi.
Sir, the supply of LPG gas is quiet irregular they book the No.after 21 days of previous delivery and delivers the gas after 15 days of booking date.
Sir as i Have visited gas godown for LPG gas cylinder delivery i have provided the seal pack gas cylinder on dated 12-sep on the basis of booking No.4959.As the seal can be considered as the mark of security but as i have reached my home i noticed that the Gas was leaking heavily from the cylinder. I immediately called the agency office but the office as well as the godown (where there is no permanent phone number) didnt picked my phone.
As I personnally visited the godown with cylinder to replace it (on dated 13-sep-09) they said that they will charge the leaked gas but as i have recieved the sealed gas cylinder so how can I be responsible for the leakage of the gas.
The most Dissapponting matter of this Scenario is that I have still waiting to replace the cylinder and i have kept in my home at my own risk. The agency employee said that they will replace the cylinder after weighing it but they didnt do the same on delivering the cylinder and in addition they also abused and misbehaved with me.
Sir at the time of such Hypercompetitive and customer oriented environment how can the company afford such an unprofessional and inhuman behaviour of the employees.
They also insisted me to approach the Consumer Forum but I have decided to take this matter infront of you.
apreciating your action on this matter.
With Regards,
Deependra Goswami.
Mob.09415586769.
[email protected]
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