RESPECTED SIR,
I SUBMITTING MY COMPLAINT TO YOU I HOPE YOU WILL HELP ME... THE COMPLAINT DETAILS AS BELOW
PLEASE DON'T IGNORE...
THANK YOU AND ASSURING YOU TO FULLY CO-OPERATION.
REGARDS
DAVID
Dear Sir,
I have remember I signed the agreement for 24 EMI but that is you’re doing wrong with me or other customers. I will write to Government Forums about this. And I also write where the concern Departments.
Regards
David
&--Original Message&--
From: Customer Service Loans [mailto: [email protected]]
Sent: Monday, October 15 7:39 PM
To: David
Subject: RE:'Indiabulls=001-306-931' 36 EMI Why???
Dear Mr. David,
Thank you for your email.
This is in reference to your query regarding the rate of interest.
As per your query, the rate of interest levied in your loan account is 2.75% per month, which is duly signed and agreed by you.
Thank you for your cooperation.
For further Queries and complaints, Please call our Customer Care Helpline at 0124-4572444.
Request you to get your correct contact details updated with us. You can call our Customer Care Centre to know the procedure for the same.
Regards,
Santosh Kumar
Customer Service Loans
DISCLAIMER: This email communication may contain privileged and confidential information and is intended for the use of the addressee only. If you are not an intended recipient you are requested not to reproduce, copy, disseminate or in any manner distribute this email communication as the same is strictly prohibited. If you have received this email in error, please notify the sender immediately by return e-mail and delete the communication sent in error. Email communications cannot be guaranteed to be secure and error free and Indiabulls is not liable for any errors in the email communication or for the proper, timely and complete transmission thereof.
Dear All,
This is not answer of my query……….
Note: If you says as write below as under … that my grievance because you are a REPUTED BIG COMPANY AND I AM ONLY A TO MUCH SMALL CUSTOMER…
But is not a right way to deal the customers…. GIVE ME AN ALTERNATIVE SOLUTION OF MY PROBLEM.
I have submitted 100% right and correct papers and give the all information rightly, I am also giving the my EMI times
Than why??? You done wrong with me or you using this method to all customers…. Interest rate is 51.9% annualy???
Regards
David
&--Original Message&--
From: Customer Service Loans [mailto: [email protected]]
Sent: Friday, October 12 7:10 PM
To: David
Subject: RE:'Indiabulls=001-306-931' 36 EMI Why???
Dear Mr. David,
Thank you for your email.
This is in reference to your complaint regarding tenure of your loan account.
As per your query, you have already been informed in the previous mail thatas per the loan agreement the tenure of your loan account is 36 months, rate of interest is 2.75% per month, EMI is Rs. 1493.00, and Loan amount is Rs. 27, 000.00 which is duly signed and agreed by you.
We look forward to your continued patronage with Indiabulls.
For further Queries and complaints, Please call our Customer Care Helpline at 0124-4572444.
Request you to get your correct contact details updated with us. You can call our Customer Care Centre to know the procedure for the same.
Regards,
Santosh Kumar
Customer Service Loans
DISCLAIMER: This email communication may contain privileged and confidential information and is intended for the use of the addressee only. If you are not an intended recipient you are requested not to reproduce, copy, disseminate or in any manner distribute this email communication as the same is strictly prohibited. If you have received this email in error, please notify the sender immediately by return e-mail and delete the communication sent in error. Email communications cannot be guaranteed to be secure and error free and Indiabulls is not liable for any errors in the email communication or for the proper, timely and complete transmission thereof.
Dear Mr. Santosh
I am waiting your reply.
REMINDER
Regards
David
&--Original Message&--
From: David [mailto: [email protected]] Sent: Thursday, October 11 10:31 AM
To: 'Customer Service Loans'
Subject: RE: 'Indiabulls=001-306-931' 36 EMI Why???
Dear Santosh Kumar
Why your staff told me 24 EMI in spite of 36 EMI why??? And why any statement sent to me by till date…
Who is responsible for this???
It means, your organization cheating with customers.
Regards
David
&--Original Message&--
From: Customer Service Loans [mailto: [email protected]]
Sent: Wednesday, October 10 6:59 PM
To: David
Subject: RE:'Indiabulls=001-306-931' 36 EMI Why???
Dear Mr. David,
Thank you for your email.
This is in reference to your request for Statement of Account and Repayment Schedule. Please find them attached with this mail.
We would like to inform you that we have cross checked the Loan Agreement, as per the loan agreement the tenureof your loan account is 36 months, rate of interest is 2.75% per month, EMI is Rs. 1493.00, and Loan amount is Rs. 27, 000.00 that is duly signed by you.
We look forward to your continued patronage with Indiabulls.
For further Queries and complaints, Please call our Customer Care Helpline at 0124-4572444.
Request you to get your correct contact details updated with us. You can call our Customer Care Centre to know the procedure for the same.
Regards,
Santosh Kumar
Customer Service Loans
DISCLAIMER: This email communication may contain privileged and confidential information and is intended for the use of the addressee only. If you are not an intended recipient you are requested not to reproduce, copy, disseminate or in any manner distribute this email communication as the same is strictly prohibited. If you have received this email in error, please notify the sender immediately by return e-mail and delete the communication sent in error. Email communications cannot be guaranteed to be secure and error free and Indiabulls is not liable for any errors in the email communication or for the proper, timely and complete transmission thereof.
Dear Sir,
Till date I have no response at your side.
Please reply ASAP.. ……….
Regards
David
&--Original Message&--
From: David [mailto: [email protected]]
Sent: Tuesday, October 09 5:07 PM
To: '[email protected]'
Subject: 36 EMI Why???
Dear Sir, or Mam,
I have taken a loan from in March from INDIABULLS CREDIT SERVICES LIMITED. When I have taken this loan the all India Bulls Staff (Concern Staff of Personal Loan Department) told me that “I Will Pay only 24 EMI of Amount Rs. 1493. (One Thousand four hundred ninety three only). But all concern person tell me lie make me foolish.
(Deal handled by Mr. Amit Gupta, Mr. Kapil and Interviewer Madam (Front Setting in CP Regional Office)
Now a days (October First Week) I know I pay 36 EMI for the Loan of RS. 27000.00 Till I have no Received any type of Statement from your Side. I clear 6 EMI of this Loan.
NOW I WANT TO KNOW WHERE IN PRESCRIBES IN RBI RULES AND EGULATIONS THAT RATE OF INTEREST IS ABOVE 50% PER ANNUAL???
My Details Below here –
MY FULL NAME David
MY CELL NO 91 9899846095
MY LOAN A/C NO S000148215
LOAN AMOUNT 27000.00 RS (Twenty Seven thousand only)
CH RECD 25289.00 RS (Twenty five thousand two hundred eighty nine only)
(After deduct file charges)
CH NO 172155 (HDFC BANK, 19, Kasturba Gandhi Marg, ND-01)
DATE 24-03
Regards
David
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