I am ALKA GUPTA FROM NEW DELHI AND HAVING AN D MAT ACCOUNT WITH INDIA INFOLINE., JANAK PURI.
This is to bring toy our kind notice that I have been charged Rs 555 as Life time free Scheme in my account.. But the problem is that the charges have been levied not once but twice. My ACCOUNT ID ALKAGUP8. AND ALSO ADDITIONAL CHARGE of Rs 292.30 .
Also please provide an id of a Senior Person to whom I can complaint regarding the behavior of the Janak Puri India infoline Branch Manager - Mr Manit for his non acceptable and self profit making intentions.
When I had opened this account of mine with Janak Puri, New Delhi branch almost 1.5years back through Mr. Namit, we had agreed for charges of 0.2 % for delivery and 2 paisa for intra day (please check this from initial transactions in this account). But Now I realised that the charges on my account have been increased to 0.5% and 5 paisa on intra day without informing me and without my knowledge. I have brought this to the notice of Branch Manager Mr Manit thrice but every time he has promised to do but has always failed to do so inspite of three reminders. This clearly suggests that he has malafied intentions and is nothing less than cheating the customer.
Also though my account was opened in Janak Puri branch and was mapped to relationship Mnager in Janak Puri, Mr Manit has of his own mapped my accoun to Ms, Rachita in Vikas Puri Branch who happens to be his wife and is also an employee of India Infoline, This man is indirectly passing the business under her for his own and her's wife's benefit.. It is clearly evident from his act that the same has been done for his personal profit and target motives and both of them have malified intentions.
I would like SEBI Tto look ito the same so that such compnaies and their people canot exercise their whims and fancies and have some fear of SEBI.
Regards
ALKA GUPTA
9811266596
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