Inconsumercomplaints.com » Miscellaneous » Review / complaint: India InfoLine - Irresponsible n worst response | News #321739

India InfoLine
Irresponsible n worst response

I opened my account in december in mumbai (ID: ABJAIN82), and after 3 weeks i got my login id and password. but it didnt contain trasaction password by which i can transfer funds from my account. after my hard persual and many complaints from the branch head i got my transaction password after another 4 weeks. still the tele trading password was not dispatched. i asked for account closure form which i havent recieved till date (march: more than 4 months since my account was opened). I had no other option either to trade my self or ask my RM (Relationship manager: Raj/Rupesh) to trade. and my options were further narrowed down when i was not able to login to my trader terminal (TTADV). with a lot of efforts (on my own) I was able to login to my trader terminal but I was not able to login to the same in office. So I have to get my RM to trade for me.

NOW THE REAL STORY START... READ IT CAREFULLY...

I had around 90, 000 in my account and 90, 000 in my sis account... today the balance is around 30, 000 each... ASK Y... THE REASON: RM has always only one reason " market has nothing to do in, ...it is weak". As you all know equity is a ZERO SUM GAIN... we had news that market lost more than 11lac crore... so that meant people gained also the same... so I was on the loosing side always... It is not that I had bad scrips in my portfolio... the fact is THE RM ARE SIMPLY ILLITERATE AND NOT QUALIFIED SO MUCH TO TRADE ON UR BEHALF... THOSE BLOODY F**** JUST PLAY WITH UR HARD EARNED MONEY... AND WITH THOSE SCRIPS ITSELF I GAINED A LOT FROM MY ANOTHER ACCOUNT WITH SHAREKHAN...

NOW THE HEIGHT... RM also trade on ur behalf without letting you know what they are actually doing... you only come to know that they traded when you get an intimation on ur cell at the end of the day...

NOW THE EXTREME... If you ask ur RM to BUY or SELL any particular scrip then DONT BE RELAXED that you have done a great thing... coz the RM can do just the opposite of what u said... with a excuse ... "IT WAS BY MISTAKE"...

AND pls dont even try to call customer care... it will just hike ur phone bills... u can be in the queue for hours without being getting answered...

THE BOTTOM LINE... DONT EVER OPEN AN ACCOUNT WITH INDIA INFOLINE... AND OFCOURSE GO AHEAD IF YOU DONT LOVE UR HARD EARNED MONEY...

PLS HELP IF I CAN FILE A CASE AGAINST THEM...


Company: India InfoLine

Country: India

Category: Miscellaneous

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