Respected Sir,
I am a consumer of Indian Oil Corporation having consumer no 9143 with the name Sachindra Kumar at M/s Krishna Gas, Agra ().
1. I booked a refill on 28th of January and has not received till date.
2. When I went to them again, they told me to book again and after asking about the delivery, they told me that the cylinder will be dispatched within a week.
3. I went there many time also requesting a DBC but everytime they say to come and ask for it next week.
The Cylinders are ready available with their hawkers in black.
I think, they force the customer to by Cylinder refills in black.
They rarely pick telephone.
Once standing in front of their desk and calling both of their numbers from my mobile was not answered.
please arrange a customer satisfaction survey with all the customers of M/s Krishna Gas, Agra and the result will be astonishing as I see a lot of consumers scolding the persons there eventually.
Regards
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