Dear Sir/Madam,
This is to bring to your notice that I was cheated at Kapur Auto Services, Indian Oil Petrol Pump at Patpar Ganj Soc Delhi-92. It is next to Mandawali police station. I asked for normal fuel for Rs.500 for my car & was continuously looking at the readings on the machine, meanwhile another employee came at my driving side & asked me to switch on my wiper to clean the windshield though it was well cleaned already. I thanked him and fortunately turned my head towards the petrol machine. To my surprise, the attendant had restarted the machine & when i asked what happened he said that there was electricity cut, but i told them that how all other machines are working. I immediately moved out from my car shouting at them as i sensed some fraud going on. I complained to their local manager and updated him about the incident but I got surprised when he only said these two words to his guy ""Arey yeh kya ho raha hai sahi se karo"", then he moved back at other side, he too took the matter very lightly.
After exchanging some words, I don't know how but they again, started the machine on the amount where the machine power was cut but i was not sure of if they restarted from the same amount or not. It had happened earlier too where we did not get the petrol of full amount.
It's a complete fraud activity going on at several petrol pumps in delhi in the daylight. Some of my friends have told me that the same incident has happened with them some times back, that's why i immediately sensed some fraud there and took the necessary step But it was of no use.
It's my humble request to you to take some necessary steps against these frauds. They are cheating us and surprisingly all the employees having full of their share in this. This petrol pump has been involved in such practices for quite some time, i have no. of times seen people arguing with them.
It’s high time to take some strict action against these people. I look forward to hear back from you. Any quick action would be highly appreciated.
Sincerly,
Rakesh Sah
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