Indian Railways
NO REFUND

Hi

I had made a cancellation of a ticket on 08/05/09 over the counter at New Delhi Railway Station same was being booked from same station through my Bank of Baroda DEBIT CARD and at the time of cancellation i was told that i'll get the money back in my bank a/c with in 2 or 3 working days. Still on 31/05/09 i've not received any refund for the same and when i made a call at customer care the customer care executive name "SHARAD KUMAR" (SUPERVISOR OF CUSTOMER CARE CENTRE) straight way refused to provide any information for the same.

Requesting you to plz look into the matter on priority.

Details are mentioned below of reservation and cancellation of ticket :-

TRAIN NO :- 2137

PNR NO - 823-0490201

DATE OF TRAVELLING :- 21/06

OLD TICKET NO :- 53265903

TICKET BOOKED AT :- NEW DELHI RAILWAY STATION BOOKING COUNTER

TICKET CANCELLED AT :- NEW DELHI RAILWAY STATION BOOKING COUNTER

TICKET CANCELLED ON :- 08/05

AMOUNTED :- 1792/-

PAYMENT MODE :- DEBIT CARD BANK OF BARODA

REFUNDABLE AMOUNT BEING CONFIRMED ON CANCELLED TICKET :- 1592/-

Rgds,

Saroop Dass

921064667

Company: Indian Railways
Country: India

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