Indian Railways
Rejecting refund for Cancelled Train

This is to inform you that my E-ticket Refunds (details mentioned below) has not been credited to my credit Card Card account despite of submitting the TDR's and request letter well within stipulated time to appropriate offices and regular follow ups every week.

Even this is dully acknowledged and then requested by Mr V P Indoria – Sr Consultant IRCTC, New Delhi wide his letter nos. IRCTC/ERTD/Refunds dtd 6/12. This letter from IRCTC clearly mentions that the applicant has applied and submitted all the relevant documents in time and the e-tickets refunds due to him should be considered.

Despite of this, it appears that there is non-compliance of the order of IRCTC E-Ticket Refunds Branch letter nos: . IRCTC/ERTD/Refunds dtd 6/12.

May I sincerely request you to pls look in the matter and do the needful to actuate the refunds due to me at the earliest and oblige.

I was supposed to travel from New-Delhi to Baroda on 31/5 (we were a group of 19 family friends supposed to travel by 2952 Rajdhani Express) but the train was cancelled on that day because of the Riots / Track damages caused due by ongoing Rajasthan Gurjar Riots at that point of time... I deposited all my Six E-Tickets at Hazrat Nizamuddin Raliway Station and obtained a TDRs. Out of this SIX TDR's I am fortunate that I have received Refunds for Three TDR's.

The TDRs for E-Tickets were then forwarded to Chief Commercial manager – Refunds, New Delhi on 7/6 by Registered Post.

Since, the destination station of my travel falls under Western Zone, the TDR's were forwarded to Chief Commerical Manager – Refunds, Mumbai.

Sr. No Ticket PNR TDR Number Amount

1 2600165277 084284 Rs.3770=00

2 2437185547 084283 Rs.6795=00

3 2237099125 084282 Rs.5565=00

With Regards

Sulax Shah

Company: Indian Railways
Country: India

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