Indian Railways
Neglegent ticket production

Dear Sir,

I am an 18 years old student. I live in West Bengal. Last day when i was returning from Kolkata to Kalyani i purchased two tickets from Sealdah to Kalyani... Paying exactly a fair of Rs.22/-(Rs.11/- each)... but i was issued with a wrong RETURN ticket of "ADULT:1 CHILD:0" which cost me the same... the details described in the ticket was NOT AT ALL CLEAR TO BE UNDERSTOOD... When i got down in Kalyani Station A TTE fined me Rs.261/-(Penalty: Rs.250/- & Rs.11/- for the extra fair for the journey...)... My question to you is still 72% people in our country is still can't read ENGLISH... Will they be treated and CHEATED BY THE INDIAN RAILWAYS in the same way as of mine??? Since a minimum sum of Rs.250/- as penalty is too much to pay for most of the under priviledged people in India who travel in train & WHO IS OFTEN CHEATED IN THIS MANNER BY INDIAN RAILWAYS...

Company: Indian Railways
Country: India

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