Inconsumercomplaints.com » Miscellaneous » Review / complaint: Indian Railways refund - Indian Railways reservation refund | News #329246

Indian Railways refund
Indian Railways reservation refund

Hi, I am NRI and reside in Repl of Ireland. I have booked an e-ticket for my train Journey on 8th December but due to derailment the train was cancelled in Brahmapur in Orrissa. I have been trying to get refund on by booked ticket since last 8 months but there is no sign to get a refund for the same. Pls can you help. Email correspondent with Mr Ved Prakash (TDR process). The details are as follows:

PNR no:4513544791

Reason For TDR: Train Cancelled.

TDR Status: Admin Approved

Reference No: ekt200812900303743

TDR Filing Date : 09-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

PNR No:6222059105

Reason For TDR: Passenger Not Travelled.

TDR Status: Admin Approved

Reference No: ekt200812800300816

TDR Filing Date : 08-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

Nitin

Subhash/IIG/Prude

ntial To

Pramerica AOS tdr,

Analyst [email protected]

Phone Number: cc

353 74 91-78389 [email protected]

Subject

Fax Number: 353 Fw: [Fwd: [Fwd: Fw: TDR Status]]

74 91-67701

Tue 07/28

09:08 AM

pls can you update me on the status of following TDR's...

PNR no:4513544791

Reason For TDR: Train Cancelled.

TDR Status: Admin Approved

Reference No: ekt200812900303743

TDR Filing Date : 09-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

PNR No:6222059105

Reason For TDR: Passenger Not Travelled.

TDR Status: Admin Approved

Reference No: ekt200812800300816

TDR Filing Date : 08-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

(Embedded image moved to file: pic20870.jpg)

&-- Forwarded by Nitin Subhash/IIG/Prudential on 07/28 09:08 AM

&--

Nitin

Subhash/IIG/Prude

ntial To

Pramerica AOS tdr,

Analyst [email protected]

Phone Number: cc

353 74 91-78389 [email protected]

Subject

Fax Number: 353 Fw: [Fwd: [Fwd: Fw: TDR Status]]

74 91-67701

Wed 07/22

09:37 AM

pls can you update me on the status...

PNR no:4513544791

Reason For TDR: Train Cancelled.

TDR Status: Admin Approved

Reference No: ekt200812900303743

TDR Filing Date : 09-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

PNR No:6222059105

Reason For TDR: Passenger Not Travelled.

TDR Status: Admin Approved

Reference No: ekt200812800300816

TDR Filing Date : 08-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

&-- Forwarded by Nitin Subhash/IIG/Prudential on 07/22 09:35 AM

&--

Nitin

Subhash/IIG/Prude

ntial To

Pramerica AOS tdr,

Analyst [email protected]

Phone Number: cc

353 74 91-78389 [email protected]

Subject

Fax Number: 353 Fw: [Fwd: [Fwd: Fw: TDR Status]]

74 91-67701

Thu 07/16

12:30 PM

Pls update me on status:

PNR no:4513544791

Reason For TDR: Train Cancelled.

TDR Status: Admin Approved

Reference No: ekt200812900303743

TDR Filing Date : 09-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

PNR No:6222059105

Reason For TDR: Passenger Not Travelled.

TDR Status: Admin Approved

Reference No: ekt200812800300816

TDR Filing Date : 08-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

(Embedded image moved to file: pic05953.jpg)

&-- Forwarded by Nitin Subhash/IIG/Prudential on 07/16 12:28 PM

&--

TDR

To

[email protected]

cc

Fri 07/03

01:04 PM Subject

Re: [Fwd: [Fwd: Fw: TDR Status]]

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No.

6222059105 has been forwarded to CCM/Eastern Railway on dt.22.12.08. We

have already issued Reminder No. 1 dt.04.04.09, Reminder No. 2 dt.02.06.09

to concerned railway to chase up the case. But despite reminder refund yet

not received from the concerned railway. Now we are sending a Reminder No.3

dt. 03.07.09 with all the papers pertaining to your refund case to

concerned railway to chase up the cases. As soon as refund, if any,

received it will be credited to your card account..

Regards,

Ved Prakash

[email protected]

Ph: 011- 23345900

[email protected] wrote:

Do you have any update on the case below for the refund for PNR Nos.

4513544791and 6222059105 yet?

It has been 7 months now and I am still to get a refund for the same.

I gather that there have been 2 reminders already sent on 04.04.09

and

02.06.09 but no one seems to be responding!

Can I know for how long I will have to follow up on this? I hope not

the

next 7 years!

PNR no:4513544791

Reason For TDR: Train Cancelled.

TDR Status: Admin Approved

Reference No: ekt200812900303743

TDR Filing Date : 09-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

PNR No:6222059105

Reason For TDR: Passenger Not Travelled.

TDR Status: Admin Approved

Reference No: ekt200812800300816

TDR Filing Date : 08-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

Nitin

Subhash/IIG/Prude

ntial To

Pramerica AOS tdr

Analyst cc

Phone Number:

353 74 91-78389 Subject

Re: [Fwd: [Fwd: Fw: TDR Status]]

Fax Number: 353 (Document link: Nitin Subhash)

74 91-67701

Tue 06/02

01:55 PM

Hi Ved Prakash

Pls can you tell me the address details you are sending the

documents.

So that go in and meet them personally to expedite my refund process.

Thanks, Nitin

(Embedded image moved to file: pic03902.jpg)

tdr

To

[email protected]

cc

Tue 06/02

10:56 AM Subject

Re: [Fwd: [Fwd: Fw: TDR Status]]

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR

No.

6222059105 has been forwarded to CCM/Eastern Railway on dt.22.12.08

We have

already issued Reminder No. 1 dt. 04.04.09 to concerned railway to

chase

up the case. But despite reminder refund yet not received from the

concerned railway. Now we are sending a Reminder No. 2 dt. 02.06.09

with

all the papers pertaining to your refund case to concerned railway to

chase

up the cases. As soon as refund, if any, received it will be credited

to

your card account..

Regards,

Ved Prakash

[email protected]

Ph: 011- 23345900

.

[email protected] wrote:

Thanks for your reply... Pls can you also tell me the status for PNR

No:6222059105...

Thanks, Nitin

(Embedded image moved to file: pic23844.jpg)

tdr

To

[email protected]

cc

Fri 05/29

12:37 PM Subject

Re: [Fwd: [Fwd: Fw: TDR Status]]

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR

No.

4513544791 has been forwarded to CCM/South Eastern Railway on

dt.12.12.08.

We have already issued Reminder No. 1 dt. 07.04.09 to concerned

railway to

chase up the case. But despite reminder refund yet not received from

the

concerned railway. Now we are sending a Reminder No. 2 dt. 29.05.09

with

all the papers pertaining to your refund case to concerned railway to

chase

up the cases. As soon as refund, if any, received it will be credited

to

your card account..

Regards,

Ved Prakash

[email protected]

Ph: 011- 23345900

[email protected] wrote:

Hi, What is the status on following TDR application's? It's been 5

months

now...

PNR no:4513544791

Reason For TDR: Train Cancelled.

TDR Status: Admin Approved

Reference No: ekt200812900303743

TDR Filing Date : 09-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

PNR No:6222059105

Reason For TDR: Passenger Not Travelled.

TDR Status: Admin Approved

Reference No: ekt200812800300816

TDR Filing Date : 08-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

TDR

To

[email protected],

[email protected]

Tue 04/07 cc

09:50 AM

Subject

[Fwd: [Fwd: Fw: TDR Status]]

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR

No.

4513544791 has been forwarded to CCM/South Eastern Railway on dt.

12.12.08.

Refund yet not received from concerned railway, so we are sending a

reminder with all the papers pertaining to your refund case to

concerned

railway on dt. 07.04.09 to chase up the cases. As soon as refund, if

any,

received it will be credited to your card account..

Regards,

Ved Prakash

[email protected]

Ph: 011- 23345900

&-- Message from etickets on Tue, 31 Mar

2009

09:59:37 0530 &--

To: "[email protected]"

Subject: [Fwd: Fw: TDR Status]

Dear Customer,

[email protected]

Regards,

Poonam

[email protected]

www.irctc.co.in

&&-- Original Message &&--

Subject: Fw: TDR Status

Date: Mon, 30 Mar 19:16:23 0100

From: [email protected]

To: etickets

Pls can you reply to the email below... Thanks, Nitin

(Embedded image moved to file: pic26308.jpg)

&-- Forwarded by Nitin Subhash/IIG/Prudential on 03/30 07:14

PM

&--

Nitin

Subhash/IIG/Prude

ntial To

Pramerica AOS etickets

Analyst cc

Phone Number:

353 74 91-78389 Subject

Re: TDR Status (Document link: Nitin

Fax Number: 353 Subhash)

74 91-67701

Mon 03/16

02:59 PM

Hi, it is more than 90 days now when can i expect the refund on

following:

PNR no:4513544791

Reason For TDR: Train Cancelled.

TDR Status: Admin Approved

Reference No: ekt200812900303743

TDR Filing Date : 09-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

PNR No:6222059105

Reason For TDR: Passenger Not Travelled.

TDR Status: Admin Approved

Reference No: ekt200812800300816

TDR Filing Date : 08-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

(Embedded image moved to file: pic16944.jpg)

etickets

To

[email protected]

cc

Sat 01/03

12:32 PM Subject

Re: TDR Status

Dear Customer,

Kindly note that your case is already forwarded to the Railways for

TDR

process and is under progress. The TDR process takes around 90 days.

The

refunded amount be credited in your same account.

Regards,

Rahul

[email protected]

www.irctc.co.in

[email protected] wrote:

Hi,

I have filed following 2 TDR's, when should i expect the refund. What

does

TDR Status: Admin Approved means...

Thanks, Nitin

PNR no:4513544791

Reason For TDR: Train Cancelled.

TDR Status: Admin Approved

Reference No: ekt200812900303743

TDR Filing Date : 09-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

PNR No:6222059105

Reason For TDR: Passenger Not Travelled.

TDR Status: Admin Approved

Reference No: ekt200812800300816

TDR Filing Date : 08-Dec

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00


Company: Indian Railways refund

Country: India

Category: Miscellaneous

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