Hi, I am NRI and reside in Repl of Ireland. I have booked an e-ticket for my train Journey on 8th December but due to derailment the train was cancelled in Brahmapur in Orrissa. I have been trying to get refund on by booked ticket since last 8 months but there is no sign to get a refund for the same. Pls can you help. Email correspondent with Mr Ved Prakash (TDR process). The details are as follows:
PNR no:4513544791
Reason For TDR: Train Cancelled.
TDR Status: Admin Approved
Reference No: ekt200812900303743
TDR Filing Date : 09-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
PNR No:6222059105
Reason For TDR: Passenger Not Travelled.
TDR Status: Admin Approved
Reference No: ekt200812800300816
TDR Filing Date : 08-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
Nitin
Subhash/IIG/Prude
ntial To
Pramerica AOS tdr,
Analyst [email protected]
Phone Number: cc
353 74 91-78389 [email protected]
Subject
Fax Number: 353 Fw: [Fwd: [Fwd: Fw: TDR Status]]
74 91-67701
Tue 07/28
09:08 AM
pls can you update me on the status of following TDR's...
PNR no:4513544791
Reason For TDR: Train Cancelled.
TDR Status: Admin Approved
Reference No: ekt200812900303743
TDR Filing Date : 09-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
PNR No:6222059105
Reason For TDR: Passenger Not Travelled.
TDR Status: Admin Approved
Reference No: ekt200812800300816
TDR Filing Date : 08-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
(Embedded image moved to file: pic20870.jpg)
&-- Forwarded by Nitin Subhash/IIG/Prudential on 07/28 09:08 AM
&--
Nitin
Subhash/IIG/Prude
ntial To
Pramerica AOS tdr,
Analyst [email protected]
Phone Number: cc
353 74 91-78389 [email protected]
Subject
Fax Number: 353 Fw: [Fwd: [Fwd: Fw: TDR Status]]
74 91-67701
Wed 07/22
09:37 AM
pls can you update me on the status...
PNR no:4513544791
Reason For TDR: Train Cancelled.
TDR Status: Admin Approved
Reference No: ekt200812900303743
TDR Filing Date : 09-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
PNR No:6222059105
Reason For TDR: Passenger Not Travelled.
TDR Status: Admin Approved
Reference No: ekt200812800300816
TDR Filing Date : 08-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
&-- Forwarded by Nitin Subhash/IIG/Prudential on 07/22 09:35 AM
&--
Nitin
Subhash/IIG/Prude
ntial To
Pramerica AOS tdr,
Analyst [email protected]
Phone Number: cc
353 74 91-78389 [email protected]
Subject
Fax Number: 353 Fw: [Fwd: [Fwd: Fw: TDR Status]]
74 91-67701
Thu 07/16
12:30 PM
Pls update me on status:
PNR no:4513544791
Reason For TDR: Train Cancelled.
TDR Status: Admin Approved
Reference No: ekt200812900303743
TDR Filing Date : 09-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
PNR No:6222059105
Reason For TDR: Passenger Not Travelled.
TDR Status: Admin Approved
Reference No: ekt200812800300816
TDR Filing Date : 08-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
(Embedded image moved to file: pic05953.jpg)
&-- Forwarded by Nitin Subhash/IIG/Prudential on 07/16 12:28 PM
&--
TDR
To
[email protected]
cc
Fri 07/03
01:04 PM Subject
Re: [Fwd: [Fwd: Fw: TDR Status]]
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No.
6222059105 has been forwarded to CCM/Eastern Railway on dt.22.12.08. We
have already issued Reminder No. 1 dt.04.04.09, Reminder No. 2 dt.02.06.09
to concerned railway to chase up the case. But despite reminder refund yet
not received from the concerned railway. Now we are sending a Reminder No.3
dt. 03.07.09 with all the papers pertaining to your refund case to
concerned railway to chase up the cases. As soon as refund, if any,
received it will be credited to your card account..
Regards,
Ved Prakash
[email protected]
Ph: 011- 23345900
[email protected] wrote:
Do you have any update on the case below for the refund for PNR Nos.
4513544791and 6222059105 yet?
It has been 7 months now and I am still to get a refund for the same.
I gather that there have been 2 reminders already sent on 04.04.09
and
02.06.09 but no one seems to be responding!
Can I know for how long I will have to follow up on this? I hope not
the
next 7 years!
PNR no:4513544791
Reason For TDR: Train Cancelled.
TDR Status: Admin Approved
Reference No: ekt200812900303743
TDR Filing Date : 09-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
PNR No:6222059105
Reason For TDR: Passenger Not Travelled.
TDR Status: Admin Approved
Reference No: ekt200812800300816
TDR Filing Date : 08-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
Nitin
Subhash/IIG/Prude
ntial To
Pramerica AOS tdr
Analyst cc
Phone Number:
353 74 91-78389 Subject
Re: [Fwd: [Fwd: Fw: TDR Status]]
Fax Number: 353 (Document link: Nitin Subhash)
74 91-67701
Tue 06/02
01:55 PM
Hi Ved Prakash
Pls can you tell me the address details you are sending the
documents.
So that go in and meet them personally to expedite my refund process.
Thanks, Nitin
(Embedded image moved to file: pic03902.jpg)
tdr
To
[email protected]
cc
Tue 06/02
10:56 AM Subject
Re: [Fwd: [Fwd: Fw: TDR Status]]
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR
No.
6222059105 has been forwarded to CCM/Eastern Railway on dt.22.12.08
We have
already issued Reminder No. 1 dt. 04.04.09 to concerned railway to
chase
up the case. But despite reminder refund yet not received from the
concerned railway. Now we are sending a Reminder No. 2 dt. 02.06.09
with
all the papers pertaining to your refund case to concerned railway to
chase
up the cases. As soon as refund, if any, received it will be credited
to
your card account..
Regards,
Ved Prakash
[email protected]
Ph: 011- 23345900
.
[email protected] wrote:
Thanks for your reply... Pls can you also tell me the status for PNR
No:6222059105...
Thanks, Nitin
(Embedded image moved to file: pic23844.jpg)
tdr
To
[email protected]
cc
Fri 05/29
12:37 PM Subject
Re: [Fwd: [Fwd: Fw: TDR Status]]
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR
No.
4513544791 has been forwarded to CCM/South Eastern Railway on
dt.12.12.08.
We have already issued Reminder No. 1 dt. 07.04.09 to concerned
railway to
chase up the case. But despite reminder refund yet not received from
the
concerned railway. Now we are sending a Reminder No. 2 dt. 29.05.09
with
all the papers pertaining to your refund case to concerned railway to
chase
up the cases. As soon as refund, if any, received it will be credited
to
your card account..
Regards,
Ved Prakash
[email protected]
Ph: 011- 23345900
[email protected] wrote:
Hi, What is the status on following TDR application's? It's been 5
months
now...
PNR no:4513544791
Reason For TDR: Train Cancelled.
TDR Status: Admin Approved
Reference No: ekt200812900303743
TDR Filing Date : 09-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
PNR No:6222059105
Reason For TDR: Passenger Not Travelled.
TDR Status: Admin Approved
Reference No: ekt200812800300816
TDR Filing Date : 08-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
TDR
To
[email protected],
[email protected]
Tue 04/07 cc
09:50 AM
Subject
[Fwd: [Fwd: Fw: TDR Status]]
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR
No.
4513544791 has been forwarded to CCM/South Eastern Railway on dt.
12.12.08.
Refund yet not received from concerned railway, so we are sending a
reminder with all the papers pertaining to your refund case to
concerned
railway on dt. 07.04.09 to chase up the cases. As soon as refund, if
any,
received it will be credited to your card account..
Regards,
Ved Prakash
[email protected]
Ph: 011- 23345900
&-- Message from etickets on Tue, 31 Mar
2009
09:59:37 0530 &--
To: "[email protected]"
Subject: [Fwd: Fw: TDR Status]
Dear Customer,
[email protected]
Regards,
Poonam
[email protected]
www.irctc.co.in
&&-- Original Message &&--
Subject: Fw: TDR Status
Date: Mon, 30 Mar 19:16:23 0100
From: [email protected]
To: etickets
Pls can you reply to the email below... Thanks, Nitin
(Embedded image moved to file: pic26308.jpg)
&-- Forwarded by Nitin Subhash/IIG/Prudential on 03/30 07:14
PM
&--
Nitin
Subhash/IIG/Prude
ntial To
Pramerica AOS etickets
Analyst cc
Phone Number:
353 74 91-78389 Subject
Re: TDR Status (Document link: Nitin
Fax Number: 353 Subhash)
74 91-67701
Mon 03/16
02:59 PM
Hi, it is more than 90 days now when can i expect the refund on
following:
PNR no:4513544791
Reason For TDR: Train Cancelled.
TDR Status: Admin Approved
Reference No: ekt200812900303743
TDR Filing Date : 09-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
PNR No:6222059105
Reason For TDR: Passenger Not Travelled.
TDR Status: Admin Approved
Reference No: ekt200812800300816
TDR Filing Date : 08-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
(Embedded image moved to file: pic16944.jpg)
etickets
To
[email protected]
cc
Sat 01/03
12:32 PM Subject
Re: TDR Status
Dear Customer,
Kindly note that your case is already forwarded to the Railways for
TDR
process and is under progress. The TDR process takes around 90 days.
The
refunded amount be credited in your same account.
Regards,
Rahul
[email protected]
www.irctc.co.in
[email protected] wrote:
Hi,
I have filed following 2 TDR's, when should i expect the refund. What
does
TDR Status: Admin Approved means...
Thanks, Nitin
PNR no:4513544791
Reason For TDR: Train Cancelled.
TDR Status: Admin Approved
Reference No: ekt200812900303743
TDR Filing Date : 09-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
PNR No:6222059105
Reason For TDR: Passenger Not Travelled.
TDR Status: Admin Approved
Reference No: ekt200812800300816
TDR Filing Date : 08-Dec
Refund Status: Refund under Process
Refund Date: Not Available
Refund Amount: Rs.0.00
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