Pls.deliver this to the Bharat Gas Customer Support div. complaints.
I am a bharat gas consumer No 20674 originaly was supplioed by Abirami gas Kovai pudur, since 2003. 2007 abirami gas were removed by the company and transferred toLakshmi gas. now from the 10th of April Iam told they have transferred Kovaipudur consumers to one Radha Gas.
I live in Kovaipudur and I am anAdvocate. during 2003 when i regd.with Abhirami gas I had produced the "NO RATION CARD ISSUED CERTIFICATE" from the Thasildar and I was getting the gas from Abhirami and also from Lakshmi Gas.
Now When I called up Lakshmi gas they told me tocontact Radha Gas. When contacted Radha Gas, firstly, they never picked the phone for almost two days. finally when I got one lade on line she said they will not supply gas unless I produce the RationCard. I tried toexplain the situation that I am not having ration card and I have produced the NO CARD Cert. to abhirami in 2003 and till now I had been getting the LPG without any problem. The radha gas attendants willnot hear any of my statement and kleep telling me i must produce the ration card and they put the phone down, . I tried to contact the dealer, but since two days his mobile nummber keeps ringing but he does not pick up the phone, .
You are kindly requested totake immediate action since I am not having gas since the 10th of April.
Here in this Kovaipudur it has always been a problem that the distributors are behaving very dudely and that was one of the reasons for the company to cancel the licence of Abhirami gas.
Lakshmi gas was doing fairly good service and now somehow the dealership has beengiven to Radha gas. The Radha gas dealer owner is never available toexplain the problem. The ladies who man the outlet has the standard rweply "Bring the ration card."
Are we the Consumers at he mecy of these dealers? Please instruct the dealer to first traet the customers with minimum respect and also to check that since 2003 i had been getting the gas suppied from the same bharat gas dealer, then suddenly the new dealer wnats me toget he ration card which is denied tiome and the Tahsildar has givenme the no card certtificate. waht else am I to produce.
please advise the dealer and let me know your action.
Yours sincerely C.sethu., Advocate.
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