Goodafternoon sir/ma dam,
This is Ahanthem Anupama Devi, an ex- employee of Infosys, Banglaore (Electornic city). My employee ID was 933791. I was working in Infosys BPO with British Telecom as Voice process executive from 27th April to 21st June. This mail is regarding the Settlement that I was supposed to receive from Infosys BPO.
According to Kalpana, an HR in building 28, my FINAL SETTLEMENT AMOUNT amount was supposed to be credited after 45 days from the last day of my work. I have written quite a few number of times to few departments (bpo salary department and BHR) and have been following up from 11th Aug. After an ages i got reply from Infosys but not an accurate one. Pavithra (BHR) told me to wait for a week time in the last mail from INFOSYS as they happened to find out some issue with the settlement.
Its been a week now, without any update. I really dnt know What is being done about resolving the issue that has happened in providing my settlement from Infosys BPO? They just kept telling me that they are looking into the matter all the time. I strongly feel that there is no interest taken at all, its more than 3 months now that I left the company and its going to be 2months that i have been approaching these people and department (bpo salary department) to help me in getting my settlement.
I asked them if i should come in person and meet someone at the HR or the exit help desk at Electronic City but they again told me to wait which is really frustrating. THEY ARE MAKING WAIT FOR QUITE LONG DESPITE OF LETTING THEM KNOW THAT M HAVING FINANCIAL PROBLEM.I would hav not been so impatient as I am now if sb could hav reponded to my query in the begenning itself. Had this issue been dealt in a professional way, I wudnt hav been waiting for such a long time. I HOPE MY CONCERN IS UNDERSTOOD.
PLIZ HELP ME OUT...
With regards,
A.Anupama Devi
Emp. ID- 933791
Mb# 9538360316
Email ID- [email protected]
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