IRCTC
Refund after cancellation partially made instead of full refund

Dear Sir,

I have booked 4 E-tickets of 2nd AC class tickets were booked on 8/07 for Rourkela to khurda road, amounting to Rs.3131 .dtd journey date was 10/07 in train no 8451.tapaswini express. On 10/07 after the chart was prepared the status of tickets was 2 tickets was RAC and 2 tickets was Waitlist. I wrote a mail to care @irctc.co.in about the cancellation and was informed that the tickets was auto cancelled and the refund will come after three months, but after a long wait of four months when i checked the status of refund amount credited was Rs.1508.I was taken aback by this because as per the policies after chart is prepared the waitlisted and RAC tickets are considered cancelled and the amount is refunded after deducting the reservation fee only, but i am unable to understand why an amount of Rs.1508 is been refunded instead of Rs.3131.Also i have recieved a letter from irctc mentioning the proceedings of my refund in which it has been mentioned the reason for cancellation is party partially travelled, its very sorry to inform you when i have informed you on mail that i plan to cancell my trip how this error is been made from your end, how will i travell with twp person and leaving behing two persons, as the status was rl wl 4, 5, 6, 7, pls explain me how can ii travell partially, Kindly see to this matter as i should be refunded back my full amount. The Transaction id is :0055303831 and the Pnr is 6414721543

Company: IRCTC
Country: India

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