IRCTC
Did not receive the e-ticket after making payment

I faced a problem while booking a ticket now on irctc.co.in from Bhubaneswar to Tatanagar Jn. for 10th march in 2801 Purusottam Express.

After entering the details, I made the payment using ICICI ATM Cum Debit Card. After making the payment I got the message detail bellow :-

There was a problem in processing the transaction due to one of the following reason...

1.You hav used Back/Refresh button

2.you may hav processed the transaction from more than one window.

3.bank has recent the transaction wid the same transaction id.

But among the above I didnt use one of dem... nither I use back refresh button nor I use more than 1 window... but I dont know abt the bank...

after making the payment I did wait for some time... After that suddenly the above reason displayed...

I checked my ICICI Bank account... and I can see a payment of 233/-.However when I see the list under "Booked Tickets" on the website I asked to enter the pnr no and transaction ID...

Although I dont hav the ticket How could I know the Transaction ID and pnr no...?

Please advise what to be done since I have made a payment and there is no ticket wid me...

My details - irctc user name - dipanjon

communication mail -dipanjon_cooldude007@yahoo.co.in

dipanjonmazumdar@gmail.com

The Detail which I hav Filled In the reservation from:-

Name- D Mazumdar

Age- 23

Sex Male

Berth Side Lower

So Plzz Help me Abt the above mentioned Reason...

Thanks and Regards,

Dipanjon Mazumda

Company: IRCTC
Country: India

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