IRCTC
IRREGULARITY OF INDIANRAILWAY

I booked Online ticket for my parents with following details:- PNR no- 2161117220; Train no-0401 Lucknow Shatabdi Spl; journey date 14-06;Reservation from lucknow- delhi; seats 61, 62 in C6, dept time 5.50 am. we reached on time. The seat and coach was displayed on reservation chart. Train came on plate form at 6.30 without coach C6. When we talked to TTI he told that he will confirm. He gone to office and told that there is possibility to add some coach but After about 1 hr it was declared that C6 coach will not be added. and passengers can take back their refunds from counter. At counter when I approach the tkt clerk told that due to IRCTC online tkt the refunds will come directly to your account in 1-2 days. But still it have not received.

Company: IRCTC
Country: India

  <     >