IRCTC
Double charge from my credit card

Sir.. I am sending my email details with IRCTC i have booked two ticked but get bill from my bank for three ticket and paid the same. while asking irctc customer care they ask me to send the photo copy

of my credit card i have send the same in same day. but i could not get refund till now. regarding this i have so many time contact over phone also but still no result. Few dates are given below of contacting over phone with IRCTC customer care.

01-06 at 09:45 AM

12-06 at 09:15 AM

03-07 at 13:30 noon with Anju and Supervisor Mr. Amit Bhatia.

I therefore request to look into the matter and instruct to credit the excess amount deduct (Rs. 2819.86 P) along with interest, Otherwise i have no way to get my refund and then only way to go to the consumer court.

with regards

Krishan Kumar

krishanaji@gmail.com

Sir,

AS On 14-05 I've Booked Two Tickets One From Nzm To Bangalore And Another

From Bangalore To Nzm Wide Transaction Id no:0114485624 And 011446895 Today

I Recieved My Credit CArd Bill It IS Showing 3 Payments Wide Transaction ID No197890

Rs.2819.86 And Second Transaction Id 1720728 Rs.2835.13 And Third

Transaction Id :243950 Rs.2819.86 While I Got Two Tickets Only As Per

My Internet Transaction Detail My Internet Detail Is Also Enclosed To

It please Credit The Excess Amount The Transaction Is Not Done By Me

Krishan Kumar

Krishanji@indiatimes.com

Krishanji@Gmail.com

Krishanji@yahoo.com

> On 6/1/09, care@irctc.co.in wrote:

>>

>>

>> Dear Customer,

>>

>> Please note that transaction id 0114484783 was a settlement-failed

>> transaction for which no amount was debited towards IRCTC. That is we

>> didn't

>> receive any payment authorization from your bankers to book the ticket.

>> If

>> at all the amount was debited, kindly send us the scan-copy / screen-shot

>> of

>> the bank statement to pursue the matter.

>>

>> Thanks & Regards

>> Avinash Kaur

On 6/1/09, KRISHAN KUMAR wrote:

> good evening sir..

>

> thanks for your immediate reply as per your request I am sending my

> credit card statement as attachment. Please recredit the same in my

> bank account. For your reference my bank has informed the TXN ID i.e.

> written against the txns.

>

> With regards.

>

>

> Krishan Kumar

> krishanaji@indiatimes.com

> krishanaji@gmail.com

> krishanaji@yahoo.com

Company: IRCTC
Country: India

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