IRCTC
Ticket not booked but amount debited

I booked two tickets from Thane to Mangalore using the SBI debit cum atm card, however after booking the tickets, though the amount got debited, the tickets were not booked. I have sent mails to SBI and IRCTC, however i have not received any reply from them.

What should be the future course of action?

Company: IRCTC
Country: India

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