IRCTC
Tickets not recieved

In spite of repeated requests, no action has been taken by you. It is unfortunate that India being a developing country the customers still have to face problems which leads them to financial losses.

I have booked the tickets through IRCTC bearing PNR no. 1404961555, 6318976957, 1338943164 booked on 5/9 which were supposed to be delivered through the reputed Overnite Express courier. Unfortunately no initiative has been taken on either part neither from IRCTC nor from Overnite Express to get the tickets delivered to me.

Since my date of travel is 13/09 I was forced to buy another ticket through reservation Counter. Now, since I have not yet received the tickets neither can I cancel the tickets and receive the refund. Incase, my tickets don't reach me by 2 PM of 12/09/08 I would be losing 25% of my ticket amount for no reasons of mine.

There has been assurance from the agents on phone that they will deliver my tickets by today 11/09 but it wasn't done still.

The phone numbers 9392474962 or 9346720717 provided to me by the courier company through an email didn't work either. The phone numbers 040 27846141 & 040 27846242 were always busy but for 1 one time when i got lucky.

I would request the authority to take note of such poor administration and save me from financial implications.

Company: IRCTC
Country: India

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